Sometimes, the Yezz Andy displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially sourced from many places. So, so that you can actually connect properly to the Wifi network with your Yezz Andy, we decided to write this tuto. So we will observe together what to do and where to look to resolve this problem of Wifi authentication. We will see at first of all what you have to do on the Yezz Andy. At last, we will see what it truly is required to do and check on your Wifi box.
What to do when the Yezz Andy has an authentication problem on the Wifi network
Forget the Wifi network on your Yezz Andy
In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Yezz Andy may display the text: Authentication or authentication error . In the event that the issue comes from there, the answer is very simple. Simply forget about the Wifi network in your Yezz Andy. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is carried out, you can actually try again to connect to the Wifi network. In the event that the issue is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Yezz Andy because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it truly is extremely simple. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You may then try to reconnect to the Wifi network with your Yezz Andy. In the event that it still doesn’t function, go to the next trick.
Retype Password
Sometimes the authentication problem originates from the method you type the Wifi network security password. Indeed, it truly is sometimes subtle to type a security password Wifi on its Yezz Andy. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in a great many computer problems, the solution is from time to time extremely simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Yezz Andy. After that try to reconnect with your Yezz Andy.
Check box settings
In the event that none of the previous answers did function, the problem could possibly be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . In the event that this is not the circumstance, select this option. After that try to connect your Yezz Andy again to Wifi. In the event that the authentication issue carries on, we recommend that you contact your service provider or a telephone retail store.
