Sometimes, the Xperia XZ3 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly come from a lot of places. So, so that you may connect properly to the Wifi network with your Xperia XZ3, we decided to write this tuto. So we will find out together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you have to do on the Xperia XZ3. At last, we will see what it is important to do and check on your Wifi box.
How to proceed when the Xperia XZ3 has an authentication problem on the Wifi network
Forget the Wifi network on your Xperia XZ3
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Xperia XZ3 may display the text: Authentication or authentication error . In cases where the issue comes from there, the answer is straightforward. Just forget about the Wifi network in your Xperia XZ3. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is done, you may try again to connect to the Wifi network. If the issue is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Xperia XZ3 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is extremely simple. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your Xperia XZ3. In cases where it still will not function, go to the next trick.
Retype Password
Sometimes the authentication problem originates from the method you type the Wifi network password. Indeed, it is sometimes subtle to type a password Wifi on its Xperia XZ3. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many pc problems, the solution is oftentimes extremely simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Xperia XZ3. After that try to reconnect with your Xperia XZ3.
Check box settings
In cases where non-e of the previous solutions did function, the problem could possibly be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. After that try to connect your Xperia XZ3 again to Wifi. In cases where the authentication issue persists, we recommend that you contact your service provider or a telephone retail store.
