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Oftentimes, the Xiaomi Redmi 5 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly originate from a lot of places. So, so that you’re able to connect properly to the Wifi network with your Xiaomi Redmi 5, we decided to produce this guide. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at initially what you need to do on the Xiaomi Redmi 5. At last, we will see what it is actually required to do and check on your Wifi box.

How to proceed when the Xiaomi Redmi 5 has an authentication problem on the Wifi network

Forget the Wifi network on your Xiaomi Redmi 5

In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Xiaomi Redmi 5 may display the text message: Authentication or authentication error . In cases where the issue comes from there, the solution is quite simple. Just forget about the Wifi network in your Xiaomi Redmi 5. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it’s carried out, you’re able to try again to connect to the Wifi network. If perhaps the issue is not fixed, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Xiaomi Redmi 5 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is actually extremely basic. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You may then try to reconnect to the Wifi network with your Xiaomi Redmi 5. In cases where it still doesn’t work, go to the next trick.

Retype Password

Oftentimes the authentication problem comes from the solution you type the Wifi network password. In truth, it is actually sometimes subtle to type a password Wifi on its Xiaomi Redmi 5. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in a great many pc problems, the solution is at times extremely simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Xiaomi Redmi 5. Then try to reconnect with your Xiaomi Redmi 5.

Check box settings

In cases where none of the prior solutions did work, the problem could be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . In cases where this is not the circumstance, select this option. Then try to connect your Xiaomi Redmi 5 again to Wifi. In cases where the authentication issue continues, we highly recommend that you contact your service provider or a telephone retail store.