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Sometimes, the Wileyfox Spark displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially come from many places. So, so that you can actually connect properly to the Wifi network with your Wileyfox Spark, we decided to produce this guide. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at first of all what you have to do on the Wileyfox Spark. Finally, we will see what it is required to do and check on your Wifi box.

How to proceed when the Wileyfox Spark has an authentication problem on the Wifi network

Forget the Wifi network on your Wileyfox Spark

In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your Wileyfox Spark may display the text message: Authentication or authentication error . In the event that the problem comes from there, the solution is straightforward. Just forget about the Wifi network in your Wileyfox Spark. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s done, you can actually try again to connect to the Wifi network. In the event that the problem is not fixed, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Wileyfox Spark because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is incredibly simple. You should find a synchronization button to press. When this is done, a light will normally start blinking. You’re able to then try to reconnect to the Wifi network with your Wileyfox Spark. In the event that it still doesn’t function, go to the next trick.

Retype Security password

Sometimes the authentication problem comes from the method you type the Wifi network password. Certainly, it is sometimes subtle to type a password Wifi on its Wileyfox Spark. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in many pc problems, the solution is occasionally incredibly simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Wileyfox Spark. After that try to reconnect with your Wileyfox Spark.

Check box settings

In the event that non-e of the prior solutions did function, the problem may be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. After that try to connect your Wileyfox Spark again to Wifi. In the event that the authentication problem carries on, we recommend that you contact your service provider or a telephone retail store.