From time to time, the Wiko displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially come from several places. So, so that you may connect properly to the Wifi network with your Wiko, we decided to produce this guide. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you must do on the Wiko. At last, we will see what it’s necessary to do and check on your Wifi box.
What to do when the Wiko has an authentication problem on the Wifi network
Forget the Wifi network on your Wiko
If the Wi-Fi network to which you want to connect has been changed since your last authentication, your Wiko may display the text: Authentication or authentication error . If the issue comes from there, the solution is very simple. Just forget about the Wifi network in your Wiko. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is completed, you may try again to connect to the Wifi network. In the event that the issue is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Wiko because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s extremely basic. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your Wiko. If it still doesn’t function, go to the next trick.
Retype Security password
From time to time the authentication problem comes from the way you type the Wifi network security password. Certainly, it’s sometimes subtle to type a security password Wifi on its Wiko. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several laptop problems, the solution is from time to time extremely simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Wiko. After that try to reconnect with your Wiko.
Check box settings
If none of the previous solutions did function, the problem may be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . If this is not the case, choose this option. After that try to connect your Wiko again to Wifi. If the authentication issue persists, we recommend that you contact your service provider or a telephone retail store.
