Oftentimes, the Wiko VIEW XL displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly come from many places. So, so that you may connect properly to the Wifi network with your Wiko VIEW XL, we decided to write this tuto. So we will find out together what to do and where to look to solve this issue of Wifi authentication. We will see at first of all what you must do on the Wiko VIEW XL. At last, we will see what it’s required to do and check on your Wifi box.
How to proceed when the Wiko VIEW XL has an authentication problem on the Wifi network
Forget the Wifi network on your Wiko VIEW XL
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Wiko VIEW XL may display the text message: Authentication or authentication error . In cases where the issue comes from there, the solution is quite easy. Just forget about the Wifi network in your Wiko VIEW XL. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it is done, you may try again to connect to the Wifi network. In the event that the issue is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Wiko VIEW XL because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it’s very basic. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You can actually after that try to reconnect to the Wifi network with your Wiko VIEW XL. In cases where it still doesn’t work, go to the next trick.
Retype Security password
Oftentimes the authentication problem comes from the method you type the Wifi network password. Certainly, it’s sometimes subtle to type a password Wifi on its Wiko VIEW XL. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several laptop problems, the solution is occasionally very simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Wiko VIEW XL. Then try to reconnect with your Wiko VIEW XL.
Check box settings
In cases where non-e of the previous answers did work, the problem might be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. Then try to connect your Wiko VIEW XL again to Wifi. In cases where the authentication issue carries on, we suggest that you contact your service provider or a telephone retail store.
