Oftentimes, the Wiko VIEW displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially result from a lot of places. So, so that you may connect properly to the Wifi network with your Wiko VIEW, we decided to produce this guide. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at initially what you need to do on the Wiko VIEW. Finally, we will see what it’s required to do and check on your Wifi box.
How to proceed when the Wiko VIEW has an authentication problem on the Wifi network
Forget the Wifi network on your Wiko VIEW
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Wiko VIEW may display the message: Authentication or authentication error . If the problem comes from there, the answer is straightforward. Just forget about the Wifi network in your Wiko VIEW. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is done, you may try again to connect to the Wifi network. In the event that the problem is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Wiko VIEW because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it’s extremely basic. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You can actually then try to reconnect to the Wifi network with your Wiko VIEW. If it still will not function, go to the next trick.
Retype Password
Oftentimes the authentication problem comes from the technique you type the Wifi network security password. Indeed, it’s sometimes subtle to type a security password Wifi on its Wiko VIEW. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many computer problems, the solution is sometimes extremely simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Wiko VIEW. After that try to reconnect with your Wiko VIEW.
Check box settings
If none of the previous answers did function, the problem could be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . If this is not the case, select this option. After that try to connect your Wiko VIEW again to Wifi. If the authentication problem persists, we advise that you contact your service provider or a telephone store.
