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From time to time, the Wiko View 2 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially come from a lot of places. So, so that you can connect properly to the Wifi network with your Wiko View 2, we decided to write this tuto. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at first of all what you must do on the Wiko View 2. At last, we will see what it truly is important to do and check on your Wifi box.

What to do when the Wiko View 2 has an authentication problem on the Wifi network

Forget the Wifi network on your Wiko View 2

Whenever the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Wiko View 2 may display the message: Authentication or authentication error . Whenever the issue comes from there, the solution is quite simple. Simply forget about the Wifi network in your Wiko View 2. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is carried out, you can try again to connect to the Wifi network. If perhaps the issue is not resolved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Wiko View 2 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it truly is very basic. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your Wiko View 2. Whenever it still will not work, go to the next trick.

Retype Security password

From time to time the authentication problem comes from the method you type the Wifi network password. In fact, it truly is sometimes subtle to type a password Wifi on its Wiko View 2. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in a great many computer problems, the solution is oftentimes very simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Wiko View 2. After that try to reconnect with your Wiko View 2.

Check box settings

Whenever none of the prior answers did work, the problem could possibly be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . Whenever this is not the circumstance, select this option. After that try to connect your Wiko View 2 again to Wifi. Whenever the authentication issue continues, we advise that you contact your service provider or a telephone store.