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From time to time, the Wiko View 2 Pro displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by many places. So, so that you may connect properly to the Wifi network with your Wiko View 2 Pro, we decided to produce this guide. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at first what you have to do on the Wiko View 2 Pro. At last, we will see what it is actually necessary to do and check on your Wifi box.

How to proceed when the Wiko View 2 Pro has an authentication problem on the Wifi network

Forget the Wifi network on your Wiko View 2 Pro

Whenever the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Wiko View 2 Pro may display the message: Authentication or authentication error . Whenever the trouble comes from there, the solution is quite easy. Simply forget about the Wifi network in your Wiko View 2 Pro. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it is completed, you may try again to connect to the Wifi network. In the event that the trouble is not solved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Wiko View 2 Pro because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is actually very basic. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your Wiko View 2 Pro. Whenever it still will not work, go to the next trick.

Retype Security password

From time to time the authentication problem originates from the method you type the Wifi network security password. In truth, it is actually sometimes subtle to type a security password Wifi on its Wiko View 2 Pro. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in many computer problems, the solution is at times very simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Wiko View 2 Pro. Then try to reconnect with your Wiko View 2 Pro.

Check box settings

Whenever none of the prior solutions did work, the problem may perhaps be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . Whenever this is not the case, select this option. Then try to connect your Wiko View 2 Pro again to Wifi. Whenever the authentication trouble persists, we recommend that you contact your service provider or a telephone store.