You have just bought an Wiko Tommy and when you turn it on, it displays the following error text: SIM card not recognized. Occasionally the Wiko Tommy does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Wiko Tommy directly back. Certainly, there are several methods to solve this trouble. We will consequently see in this content, what are the things to do and confirm to ensure that the SIM card is recognized on your Wiko Tommy.
How to proceed when ever the SIM card is not recognized on my Wiko Tommy
Whenever the SIM card is not recognized on your Wiko Tommy, below is a list of things that could help you determine the source of the trouble, see repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Wiko Tommy is to clean it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Wiko Tommy
Occasionally the trouble may come from the tracking of the SIM card. In truth, it often happens that little metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Wiko Tommy from reading the SIM card. To solve this trouble, you simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another telephone
To find out if the trouble comes from the SIM card, you can actually test it on another phone and you will have your answer. If it is not recognized on other devices, you can actually modify the SIM card.
Try another SIM card on your Wiko Tommy
Whenever the two previous steps do not give anything, it is required to test another SIM card to find out whenever the trouble comes from the card. Certainly, whenever other SIM card function on the Wiko Tommy, it is because the trouble comes from the card. Otherwise, it is at the level of the telephone that we will have to look.
Verify that your Wiko Tommy is not Simlocker
If you have tried several SIM cards on the Wiko Tommy and none are recognized, the telephone could be Simlocker. This implies that the Wiko Tommy will recognize only the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the net that could do that.
Check that the problem does not come from the ROM installed on the Wiko Tommy
This part mainly concerns the people who root the Wiko Tommy to install a ROM that is not original. Whenever this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after installing fresh ROMs. We suggest that you reinstall an original ROM and re-test it.
Whenever nothing works
Whenever all the above solutions do not work, we recommend you to bring your Wiko Tommy and the SIM card back to one of your operator’s shops.
