You have just purchased an Wiko Tommy 2 and when you turn it on, it displays the following error text: SIM card not recognized. Sometimes the Wiko Tommy 2 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily important to bring the Wiko Tommy 2 directly back. Indeed, there are many tips to solve this trouble. We will therefore find out in this tuto, what are the things to do and check to ensure the SIM card is recognized on your Wiko Tommy 2.
What to do when the SIM card is not recognized on my Wiko Tommy 2
If perhaps the SIM card is not recognized on your Wiko Tommy 2, below is a list of things that will help you identify the source of the trouble, find out repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Wiko Tommy 2 is to clean it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Wiko Tommy 2
Sometimes the trouble might be caused by the tracking of the SIM card. In fact, it often occurs that tiny metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Wiko Tommy 2 from reading the SIM card. To solve this trouble, you just have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another telephone
To find out if the trouble originates from the SIM card, you can test it on another phone and you will have your answer. If it is not recognized on other devices, you can modify the SIM card.
Try another SIM card on your Wiko Tommy 2
If perhaps the two previous steps do not give anything, it is actually important to test another SIM card to find out in cases where the trouble originates from the card. Indeed, in cases where other SIM card work on the Wiko Tommy 2, it is actually because the trouble originates from the card. Otherwise, it is actually at the level of the telephone that we will have to look.
Check that your Wiko Tommy 2 is not Simlocker
In case you have tried many SIM cards on the Wiko Tommy 2 and none are recognized, the telephone could possibly be Simlocker. This means that the Wiko Tommy 2 will recognize just the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the web that will do that.
Check that the problem does not be caused by the ROM installed on the Wiko Tommy 2
This part mainly concerns the people who root the Wiko Tommy 2 to install a ROM that is not original. If perhaps this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after installing fresh ROMs. We recommend that you reinstall an original ROM and re-test it.
If perhaps nothing functions
If perhaps all the above solutions do not work, we advise you to bring your Wiko Tommy 2 and the SIM card back to 1 of your operator’s shops.
