Oftentimes, the Wiko Sunset displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly result from several places. So, so that you can actually connect properly to the Wifi network with your Wiko Sunset, we decided to write this tuto. So we will discover together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you must do on the Wiko Sunset. Finally, we will see what it can be important to do and check on your Wifi box.
What to do when the Wiko Sunset has an authentication problem on the Wifi network
Forget the Wifi network on your Wiko Sunset
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Wiko Sunset may display the message: Authentication or authentication error . In cases where the issue comes from there, the answer is fairly simple. Just forget about the Wifi network in your Wiko Sunset. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s completed, you can actually try again to connect to the Wifi network. In the event that the issue is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Wiko Sunset because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be very simple. You should find a synchronization button to press. When this is completed, a light will most of the time start blinking. You may then try to reconnect to the Wifi network with your Wiko Sunset. In cases where it still does not function, go to the next trick.
Retype Security password
Oftentimes the authentication problem comes from the technique you type the Wifi network security password. In fact, it can be sometimes subtle to type a security password Wifi on its Wiko Sunset. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is at times very simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Wiko Sunset. Then try to reconnect with your Wiko Sunset.
Check box settings
In cases where none of the prior solutions did function, the problem may be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . In cases where this is not the circumstance, choose this option. Then try to connect your Wiko Sunset again to Wifi. In cases where the authentication issue carries on, we recommend that you contact your service provider or a telephone store.
