You have just bought an Wiko Sunset 2 and when you turn it on, it displays the following error text message: SIM card not recognized. From time to time the Wiko Sunset 2 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Wiko Sunset 2 directly back. In truth, there are a lot of methods to solve this problem. We will consequently observe in this tuto, what are the stuff to do and check to ensure the SIM card is recognized on your Wiko Sunset 2.
How to proceed when ever the SIM card is not recognized on my Wiko Sunset 2
If the SIM card is not recognized on your Wiko Sunset 2, below is a list of stuff that can help you identify the source of the problem, observe repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Wiko Sunset 2 is to clean it up. In fact, it may happen that dirt partially prevents the contact between the SIM card and the smartphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Wiko Sunset 2
From time to time the problem may come from the location of the SIM card. In fact, it often occurs that small metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Wiko Sunset 2 from reading the SIM card. To solve this problem, you just simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different smartphone
To find out if the problem comes from the SIM card, you can test it on a different phone and you will have your answer. When it is not recognized on other devices, you can modify the SIM card.
Try another SIM card on your Wiko Sunset 2
If the two previous steps do not give anything, it can be required to test a different SIM card to find out whenever the problem comes from the card. In truth, whenever other SIM card work on the Wiko Sunset 2, it can be because the problem comes from the card. Otherwise, it can be at the level of the smartphone that we will have to look.
Verify that your Wiko Sunset 2 is not Simlocker
In case you have tried a lot of SIM cards on the Wiko Sunset 2 and non-e are recognized, the smartphone may perhaps be Simlocker. This means that the Wiko Sunset 2 will recognize just the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the web that can do that.
Check that the problem doesn’t come from the ROM installed on the Wiko Sunset 2
This part mainly concerns the people who root the Wiko Sunset 2 to install a ROM that is not initial. If this is actually what you have completed, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
If nothing functions
If all the above solutions do not work, we recommend you to bring your Wiko Sunset 2 and the SIM card back to 1 of your operator’s shops.
