You have just bought an Wiko Stairway and when you turn it on, it displays the following error message: SIM card not recognized. At times the Wiko Stairway does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Wiko Stairway directly back. Indeed, there are several tricks to solve this trouble. We will consequently find out in this article, what are the stuff to do and check to ensure the SIM card is recognized on your Wiko Stairway.
How to proceed when ever the SIM card is not recognized on my Wiko Stairway
If the SIM card is not recognized on your Wiko Stairway, below is a list of stuff that can help you discover the source of the trouble, find out repairing the trouble.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Wiko Stairway is to wash it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the mobile phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Wiko Stairway
At times the trouble may possibly sourced from the location of the SIM card. Actually, it often happens that small metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Wiko Stairway from reading the SIM card. To solve this trouble, you just need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different mobile phone
To find out if the trouble comes from the SIM card, youre able to test it on a different phone and you will have your answer. When it is not recognized on other devices, youre able to modify the SIM card.
Try another SIM card on your Wiko Stairway
If the two previous steps do not give anything, it is required to test a different SIM card to find out in the event that the trouble comes from the card. Indeed, in the event that other SIM card function on the Wiko Stairway, it is because the trouble comes from the card. Otherwise, it is at the level of the mobile phone that we will have to look.
Confirm that your Wiko Stairway is not Simlocker
When you have tried several SIM cards on the Wiko Stairway and non-e are recognized, the mobile phone may be Simlocker. This implies that the Wiko Stairway will recognize just the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the net that can do that.
Check that the problem doesn’t sourced from the ROM installed on the Wiko Stairway
This part mainly concerns the people who root the Wiko Stairway to install a ROM that is not original. If this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after installing fresh ROMs. We recommend that you reinstall an original ROM and re-test it.
If nothing functions
If all the above solutions do not work, we recommend you to bring your Wiko Stairway and the SIM card back to one of your operator’s shops.
