You may have launched the camera on your Wiko Stairway and it displays an error message. Thus, if the camera of your Wiko Stairway no longer works, sadly you can no longer take pictures. To resolve this problem, we made the decision to describe to you the steps to follow so that the camera of your Wiko Stairway works again. So we will see what you must do if the camera app on your Wiko Stairway shows you 1 of the following error messages:
- Camera is recording
- Camera failure
- Camera app is not responding
How to proceed when the camera does your Wiko Stairway no longer works?
1- Restart your Wiko Stairway
It is actually the first of all thing to do once the Wiko Stairway camera is not working is to restart the phone. In fact, it occurs sometimes that the trouble is due to a simple bug. When this is the case, a small restart will remedy the situation. In the event that it still will not work, you can navigate to the next section.
2- Update your applications
From time to time the camera app doesn’t work because it has not been updated . So you can update by going to Google Play and lastly in My games and apps. In the event that the app is already up to date or it still will not work, navigate to the next section.
3- Empty the camera app cache of your Wiko Stairway
It could be that the situation comes from the cache of the Wiko Stairway photo application. To solve the problem it truly is enough to empty the cache of the application. To accomplish this, you have to go to the Wiko Stairway settings menu. Once there, just click & nbsp; Apps & Notifications, after that & nbsp; View apps & nbsp; & nbsp; Camera. Then go to Storage and click on Empty cache. Then try to restart the application.
4- Restart the Wiko Stairway in secure mode
In the event that non-e of the previous steps work, it perhaps means that an application that is installed on your Wiko Stairway is conflicting with the camera . To understand if this is the case, you will need to restart your Wiko Stairway in secure mode. To learn how, read our tuto: Ways to start Wiko Stairway in secure mode. When you have started, you need to try to launch the camera application. In the event that it works properly, it indicates that a recently installed app is in conflict. We for that reason recommend you to uninstall the latest applications and test if it works.
