You have just purchased an Wiko Selfy 4G and when you turn it on, it displays the following error text: SIM card not recognized. Occasionally the Wiko Selfy 4G does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Wiko Selfy 4G directly back. Indeed, there are several tricks to solve this problem. We will consequently see in this tuto, what are the stuff to do and verify in order that the SIM card is recognized on your Wiko Selfy 4G.
What to do when the SIM card is not recognized on my Wiko Selfy 4G
In the event that the SIM card is not recognized on your Wiko Selfy 4G, below is a list of stuff which could help you determine the source of the problem, see repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Wiko Selfy 4G is to clean it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Wiko Selfy 4G
Occasionally the problem may possibly result from the location of the SIM card. Actually, it often happens that small metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Wiko Selfy 4G from reading the SIM card. To solve this problem, you simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another mobile phone
To find out if the problem comes from the SIM card, you may test it on another phone and you will have your answer. In case it is not recognized on other devices, you may change the SIM card.
Try another SIM card on your Wiko Selfy 4G
In the event that the two previous steps do not give anything, it truly is required to test another SIM card to find out if perhaps the problem comes from the card. Indeed, if perhaps other SIM card work on the Wiko Selfy 4G, it truly is because the problem comes from the card. Otherwise, it truly is at the level of the mobile phone that we will have to look.
Verify that your Wiko Selfy 4G is not Simlocker
In case you have tried several SIM cards on the Wiko Selfy 4G and non-e are recognized, the mobile phone may perhaps be Simlocker. It indicates that the Wiko Selfy 4G will recognize simply the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the internet which could do that.
Check that the problem will not result from the ROM installed on the Wiko Selfy 4G
This part mainly concerns the people who root the Wiko Selfy 4G to install a ROM that is not original. In the event that this is actually what you have carried out, be aware that the unrecognized SIM card problem is quite common after installing fresh ROMs. We highly recommend that you reinstall an original ROM and re-test it.
In the event that nothing works
In the event that all the above solutions do not work, we recommend you to bring your Wiko Selfy 4G and the SIM card back to one of your operator’s shops.