Wiko ROBBY: Wifi Authentication Problem

Sometimes, the Wiko ROBBY displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly result from many places. So, so that you can actually connect properly to the Wifi network with your Wiko ROBBY, we decided to produce this tuto. So we will observe together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you need to do on the Wiko ROBBY. At last, we will see what it’s required to do and check on your Wifi box.

How to proceed when the Wiko ROBBY has an authentication problem on the Wifi network

Forget the Wifi network on your Wiko ROBBY

In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your Wiko ROBBY may display the text: Authentication or authentication error . In the event that the trouble comes from there, the answer is quite easy. Just forget about the Wifi network in your Wiko ROBBY. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s done, you can actually try again to connect to the Wifi network. If perhaps the trouble is not fixed, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Wiko ROBBY because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it’s extremely simple. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You’re able to then try to reconnect to the Wifi network with your Wiko ROBBY. In the event that it still will not function, go to the next trick.

Retype Security password

Sometimes the authentication problem originates from the solution you type the Wifi network security password. In fact, it’s sometimes subtle to type a security password Wifi on its Wiko ROBBY. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in a great many computer problems, the solution is occasionally extremely simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Wiko ROBBY. After that try to reconnect with your Wiko ROBBY.

Check box settings

In the event that none of the previous answers did function, the problem could possibly be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . In the event that this is not the circumstance, select this option. After that try to connect your Wiko ROBBY again to Wifi. In the event that the authentication trouble remains, we advise that you contact your service provider or a telephone store.