You have just acquired an Wiko ROBBY and when you turn it on, it displays the following error message: SIM card not recognized. Occasionally the Wiko ROBBY does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Wiko ROBBY directly back. Certainly, there are several tips to fix this trouble. We will for that reason see in this article, what are the things to do and verify so that the SIM card is recognized on your Wiko ROBBY.
How to proceed when the SIM card is not recognized on my Wiko ROBBY
Whenever the SIM card is not recognized on your Wiko ROBBY, below is a list of things that could help you discover the source of the trouble, see repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Wiko ROBBY is to wash it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the telephone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Wiko ROBBY
Occasionally the trouble may originate from the tracking of the SIM card. In truth, it often happens that little metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Wiko ROBBY from reading the SIM card. To fix this trouble, you just have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another smartphone
To find out if the trouble originates from the SIM card, youre able to test it on another phone and you will have your answer. If it is not recognized on other devices, youre able to modify the SIM card.
Try another SIM card on your Wiko ROBBY
Whenever the two previous steps do not give anything, it is actually necessary to test another SIM card to find out in the event that the trouble originates from the card. Certainly, in the event that other SIM card function on the Wiko ROBBY, it is actually because the trouble originates from the card. Otherwise, it is actually at the level of the smartphone that we will have to look.
Check that your Wiko ROBBY is not Simlocker
In case you have tried several SIM cards on the Wiko ROBBY and non-e are recognized, the smartphone may perhaps be Simlocker. This means that the Wiko ROBBY will recognize just the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the internet that could do that.
Check that the problem will not originate from the ROM installed on the Wiko ROBBY
This part mainly concerns the people who root the Wiko ROBBY to install a ROM that is not original. Whenever this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after setting up new ROMs. We suggest that you reinstall an original ROM and re-test it.
Whenever nothing works
Whenever all the above solutions do not work, we advise you to bring your Wiko ROBBY and the SIM card back to one of your operator’s shops.
