Wiko Ozzy: Wifi Authentication Problem

At times, the Wiko Ozzy displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly come from several places. So, so that you’re able to connect properly to the Wifi network with your Wiko Ozzy, we decided to produce this tuto. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at first of all what you must do on the Wiko Ozzy. At last, we will see what it is actually required to do and check on your Wifi box.

How to proceed when the Wiko Ozzy has an authentication problem on the Wifi network

Forget the Wifi network on your Wiko Ozzy

If perhaps the Wi-Fi network to which you want to connect has been changed since your last authentication, your Wiko Ozzy may display the text: Authentication or authentication error . If perhaps the trouble comes from there, the answer is straightforward. Just forget about the Wifi network in your Wiko Ozzy. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s done, you’re able to try again to connect to the Wifi network. In the event that the trouble is not solved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Wiko Ozzy because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is actually extremely basic. You should find a synchronization button to press. When this is done, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your Wiko Ozzy. If perhaps it still doesn’t work, go to the next trick.

Retype Security password

At times the authentication problem originates from the solution you type the Wifi network password. Certainly, it is actually sometimes subtle to type a password Wifi on its Wiko Ozzy. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in many computer problems, the solution is from time to time extremely simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Wiko Ozzy. After that try to reconnect with your Wiko Ozzy.

Check box settings

If perhaps none of the previous answers did work, the problem may perhaps be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . If perhaps this is not the case, choose this option. After that try to connect your Wiko Ozzy again to Wifi. If perhaps the authentication trouble remains, we suggest that you contact your service provider or a telephone retail store.