Wiko Lenny: Unrecognized SIM card

You have just acquired an Wiko Lenny and when you turn it on, it displays the following error text message: SIM card not recognized. At times the Wiko Lenny does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Wiko Lenny directly back. In fact, there are several tricks to fix this trouble. We will consequently observe in this content, what are the stuff to do and confirm to ensure that the SIM card is recognized on your Wiko Lenny.unrecognized-sim-card-Wiko-Lenny

What to do when the SIM card is not recognized on my Wiko Lenny

In cases where the SIM card is not recognized on your Wiko Lenny, below is a list of stuff which could help you identify the source of the trouble, observe repairing the trouble.

Clean SIM card

One of the first stuff to do if the SIM card is not recognized on your Wiko Lenny is to wash it up. In truth, it might happen that dirt partially prevents the contact between the SIM card and the smartphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.

Check the tracking of the SIM card on your Wiko Lenny

At times the trouble might originate from the tracking of the SIM card. In truth, it often occurs that small metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Wiko Lenny from reading the SIM card. To fix this trouble, you just need to thicken the SIM a little by gluing one or two pieces of tape at the back.

Test the SIM card on a different mobile phone

To find out if the trouble comes from the SIM card, you may test it on a different phone and you will have your answer. If it is not recognized on other devices, you may modify the SIM card.

Try another SIM card on your Wiko Lenny

In cases where the two previous steps do not give anything, it is actually important to test a different SIM card to find out whenever the trouble comes from the card. In fact, whenever other SIM card work on the Wiko Lenny, it is actually because the trouble comes from the card. Otherwise, it is actually at the level of the mobile phone that we will have to look.

Check that your Wiko Lenny is not Simlocker

When you have tried several SIM cards on the Wiko Lenny and non-e are recognized, the mobile phone may perhaps be Simlocker. This means that the Wiko Lenny will recognize only the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the internet which could do that.

Check that the problem does not originate from the ROM installed on the Wiko Lenny

This part mainly concerns the people who root the Wiko Lenny to install a ROM that is not initial. In cases where this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after installing fresh ROMs. We highly recommend that you reinstall an initial ROM and re-test it.

In cases where nothing functions

In cases where all the above solutions do not work, we recommend you to bring your Wiko Lenny and the SIM card back to one of your operator’s shops.