Oftentimes, the Wiko Lenny 5 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially originate from many places. So, so that you’re able to connect properly to the Wifi network with your Wiko Lenny 5, we decided to produce this guide. So we will observe together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you need to do on the Wiko Lenny 5. At last, we will see what it is actually required to do and check on your Wifi box.
How to proceed when the Wiko Lenny 5 has an authentication problem on the Wifi network
Forget the Wifi network on your Wiko Lenny 5
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Wiko Lenny 5 may display the message: Authentication or authentication error . If the issue comes from there, the answer is very simple. Just forget about the Wifi network in your Wiko Lenny 5. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s done, you’re able to try again to connect to the Wifi network. If perhaps the issue is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Wiko Lenny 5 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is actually incredibly simple. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You can after that try to reconnect to the Wifi network with your Wiko Lenny 5. If it still will not work, go to the next trick.
Retype Security password
Oftentimes the authentication problem comes from the method you type the Wifi network password. Indeed, it is actually sometimes subtle to type a password Wifi on its Wiko Lenny 5. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of computer problems, the solution is sometimes incredibly simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Wiko Lenny 5. After that try to reconnect with your Wiko Lenny 5.
Check box settings
If none of the previous answers did work, the problem may perhaps be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . If this is not the case, select this option. After that try to connect your Wiko Lenny 5 again to Wifi. If the authentication issue remains, we suggest that you contact your service provider or a telephone store.
