Oftentimes, the Wiko Jimmy displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly originate from a lot of places. So, so that you can connect properly to the Wifi network with your Wiko Jimmy, we decided to write this tuto. So we will observe together what to do and where to look to solve this problem of Wifi authentication. We will see at first what you need to do on the Wiko Jimmy. Finally, we will see what it can be important to do and check on your Wifi box.
What to do when the Wiko Jimmy has an authentication problem on the Wifi network
Forget the Wifi network on your Wiko Jimmy
In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Wiko Jimmy may display the message: Authentication or authentication error . In the event that the issue comes from there, the answer is very simple. Simply forget about the Wifi network in your Wiko Jimmy. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s completed, you can try again to connect to the Wifi network. If perhaps the issue is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Wiko Jimmy because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be incredibly simple. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. Youre able to after that try to reconnect to the Wifi network with your Wiko Jimmy. In the event that it still doesn’t function, go to the next trick.
Retype Password
Oftentimes the authentication problem originates from the technique you type the Wifi network password. Certainly, it can be sometimes subtle to type a password Wifi on its Wiko Jimmy. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several computer problems, the solution is oftentimes incredibly simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Wiko Jimmy. Then try to reconnect with your Wiko Jimmy.
Check box settings
In the event that none of the prior solutions did function, the problem could possibly be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . In the event that this is not the circumstance, select this option. Then try to connect your Wiko Jimmy again to Wifi. In the event that the authentication issue carries on, we recommend that you contact your service provider or a telephone retail store.
