Occasionally, the Wiko JERRY 2 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly sourced from many places. So, so that youre able to connect properly to the Wifi network with your Wiko JERRY 2, we decided to produce this tuto. So we will find out together what to do and where to look to solve this issue of Wifi authentication. We will see at first of all what you need to do on the Wiko JERRY 2. At last, we will see what it’s necessary to do and check on your Wifi box.
How to proceed when the Wiko JERRY 2 has an authentication problem on the Wifi network
Forget the Wifi network on your Wiko JERRY 2
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Wiko JERRY 2 may display the message: Authentication or authentication error . In cases where the trouble comes from there, the solution is very simple. Simply forget about the Wifi network in your Wiko JERRY 2. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it is carried out, youre able to try again to connect to the Wifi network. In the event that the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Wiko JERRY 2 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it’s very simple. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. Youre able to after that try to reconnect to the Wifi network with your Wiko JERRY 2. In cases where it still does not function, go to the next trick.
Retype Security password
Occasionally the authentication problem comes from the way you type the Wifi network security password. In fact, it’s sometimes subtle to type a security password Wifi on its Wiko JERRY 2. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many laptop problems, the solution is sometimes very simple. In fact, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Wiko JERRY 2. Then try to reconnect with your Wiko JERRY 2.
Check box settings
In cases where none of the prior solutions did function, the problem could be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . In cases where this is not the circumstance, select this option. Then try to connect your Wiko JERRY 2 again to Wifi. In cases where the authentication trouble persists, we highly recommend that you contact your service provider or a telephone retail store.
