You have just purchased an Wiko DarkMoon and when you turn it on, it displays the following error text message: SIM card not recognized. Occasionally the Wiko DarkMoon does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Wiko DarkMoon directly back. In fact, there are a lot of tips to solve this trouble. We will consequently find out in this tuto, what are the things to do and confirm to ensure that the SIM card is recognized on your Wiko DarkMoon.
How to proceed when the SIM card is not recognized on my Wiko DarkMoon
Whenever the SIM card is not recognized on your Wiko DarkMoon, below is a list of things that may help you discover the source of the trouble, find out repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Wiko DarkMoon is to clean it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Wiko DarkMoon
Occasionally the trouble may be caused by the location of the SIM card. In truth, it often occurs that tiny metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Wiko DarkMoon from reading the SIM card. To solve this trouble, you just simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the trouble comes from the SIM card, you may test it on a different phone and you will have your answer. In case it is not recognized on other devices, you may change the SIM card.
Try another SIM card on your Wiko DarkMoon
Whenever the two previous steps do not give anything, it can be required to test a different SIM card to find out in cases where the trouble comes from the card. In fact, in cases where other SIM card work on the Wiko DarkMoon, it can be because the trouble comes from the card. Otherwise, it can be at the level of the telephone that we will have to look.
Confirm that your Wiko DarkMoon is not Simlocker
When you have tried a lot of SIM cards on the Wiko DarkMoon and none are recognized, the telephone could be Simlocker. This means that the Wiko DarkMoon will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the web that may do that.
Check that the problem will not be caused by the ROM installed on the Wiko DarkMoon
This part mainly concerns the people who root the Wiko DarkMoon to install a ROM that is not initial. Whenever this is actually what you have done, be aware that the unrecognized SIM card trouble is quite common after installing fresh ROMs. We advise that you reinstall an initial ROM and re-test it.
Whenever nothing works
Whenever all the above solutions do not work, we recommend you to bring your Wiko DarkMoon and the SIM card back to one of your operator’s shops.
