At times, the Vertu Constellation X displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially come from many places. So, so that you can actually connect properly to the Wifi network with your Vertu Constellation X, we decided to write this guide. So we will discover together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you need to do on the Vertu Constellation X. Finally, we will see what it truly is important to do and check on your Wifi box.
What to do when the Vertu Constellation X has an authentication problem on the Wifi network
Forget the Wifi network on your Vertu Constellation X
If perhaps the Wi-Fi network to which you want to connect has been changed since your last authentication, your Vertu Constellation X may display the text message: Authentication or authentication error . If perhaps the issue comes from there, the answer is fairly simple. Just forget about the Wifi network in your Vertu Constellation X. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it’s carried out, you can actually try again to connect to the Wifi network. In the event that the issue is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Vertu Constellation X because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it truly is extremely basic. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You may then try to reconnect to the Wifi network with your Vertu Constellation X. If perhaps it still will not function, go to the next trick.
Retype Security password
At times the authentication problem comes from the solution you type the Wifi network password. Certainly, it truly is sometimes subtle to type a password Wifi on its Vertu Constellation X. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many pc problems, the solution is occasionally extremely simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Vertu Constellation X. Then try to reconnect with your Vertu Constellation X.
Check box settings
If perhaps none of the prior solutions did function, the problem could be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . If perhaps this is not the case, select this option. Then try to connect your Vertu Constellation X again to Wifi. If perhaps the authentication issue carries on, we suggest that you contact your service provider or a telephone retail store.
