You have just purchased an Umidigi Z1 and when you turn it on, it displays the following error text message: SIM card not recognized. At times the Umidigi Z1 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Umidigi Z1 directly back. Certainly, there are several tips to solve this trouble. We will for that reason discover in this content, what are the things to do and confirm to ensure that the SIM card is recognized on your Umidigi Z1.
How to proceed when the SIM card is not recognized on my Umidigi Z1
In cases where the SIM card is not recognized on your Umidigi Z1, below is a list of things that can help you identify the source of the trouble, discover repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Umidigi Z1 is to wash it up. Actually, it might happen that dirt partially prevents the contact between the SIM card and the telephone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Umidigi Z1
At times the trouble might result from the tracking of the SIM card. Actually, it often happens that tiny metal plugs that normally have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Umidigi Z1 from reading the SIM card. To solve this trouble, you just simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different mobile phone
To find out if the trouble comes from the SIM card, you’re able to test it on a different phone and you will have your answer. In case it is not recognized on other devices, you’re able to change the SIM card.
Try another SIM card on your Umidigi Z1
In cases where the two previous steps do not give anything, it’s required to test a different SIM card to find out if the trouble comes from the card. Certainly, if other SIM card work on the Umidigi Z1, it’s because the trouble comes from the card. Otherwise, it’s at the level of the mobile phone that we will have to look.
Confirm that your Umidigi Z1 is not Simlocker
If you have tried several SIM cards on the Umidigi Z1 and none are recognized, the mobile phone may be Simlocker. It indicates that the Umidigi Z1 will recognize only the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the net that can do that.
Check that the problem will not result from the ROM installed on the Umidigi Z1
This part mainly concerns the people who root the Umidigi Z1 to install a ROM that is not initial. In cases where this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after setting up new ROMs. We recommend that you reinstall an initial ROM and re-test it.
In cases where nothing works
In cases where all the above solutions do not work, we recommend you to bring your Umidigi Z1 and the SIM card back to 1 of your operator’s shops.
