From time to time the touch screen of your ZTE Axon 9 Pro doesn’t work anymore. Indeed, in case you have dropped, if perhaps the touch screen has cracked, it can happen that the touch of ZTE Axon 9 Pro no longer functions at all. But without the touch of your mobile, it is incredibly difficult to do anything. That is why we made the decision to make this tiny guide to solve the touch of your ZTE Axon 9 Pro. We will first of all see what are the different tips to fix the touch screen of your ZTE Axon 9 Pro. We will see secondly what you have to do if perhaps our solutions do not work.
Ways to repair the touch screen of your ZTE Axon 9 Pro if perhaps it doesn’t work anymore?
Make sure the ZTE Axon 9 Pro screen is clean
One of the 1st things to do when ever the touch screen of your ZTE Axon 9 Pro no longer works is to test if the screen is clean. In fact, it may happen that a simple dirt or stain causes the touch screen of the telephone to malfunction. You need to clean the screen of your ZTE Axon 9 Pro before attempting to use touch. If perhaps it still doesn’t work, you may go to the next step.
Force restart of your ZTE Axon 9 Pro
When touch screen doesn’t work, at times the method is to restart the ZTE Axon 9 Pro. But without the touch screen, it is not necessarily easy to restart the phone. That is why we advise you to do a forced restart. To do this, you should hold down the POWER button and the Volume Down button for 7 seconds.
Remove the SD card from your ZTE Axon 9 Pro
If your screen is not damaged, it may possibly happen that this is an application that is problematic. Indeed, it can happen that an application comes into conflict with a function of your ZTE Axon 9 Pro and at times make malfunction the touch of the phone. So, in the event you remove the SD card , you will have the ability to see in case it is an application that is at the root of the problem. If perhaps this is not the case, you may proceed to the next step.
Remove the protective film in case you have one
A poorly positioned or worn protective film can at times cause touch screen malfunctions. To be sure that the situation doesn’t come from there, we recommend you to remove the protection of your screen.
What if the touch screen of your ZTE Axon 9 Pro still doesn’t work?
Reset the ZTE Axon 9 Pro
In case you have tried all the prior steps and the touch screen of your ZTE Axon 9 Pro still doesn’t work, we advise you to reset your ZTE Axon 9 Pro. In fact, it at times occurs that a reset of the mobile phone makes the touch screen function work again. If you have no clue how to reset the cellphone, you may read our article: how to reset your ZTE Axon 9 Pro
Utilize the brand’s just after sales service
If perhaps still nothing is done, it is that the situation surely originates from the hardware. In this case, we recommend you to operate the warranty in case it is still likely. If this is not the case, you may bring your ZTE Axon 9 Pro in a specialized shop or make use of the after-sales service of the brand.
