Sometimes the touch screen of your Wiko VIEW PRIME does not work anymore. Indeed, when you have dropped, in the event that the touch screen has cracked, it may happen that the touch of Wiko VIEW PRIME no longer works at all. However without the touch of your mobile, it is incredibly challenging to do anything. That is why we decided to make this tiny guide to fix the touch of your Wiko VIEW PRIME. We will see at first what are the different tips to repair the touch screen of your Wiko VIEW PRIME. We will see on the other hand what you have to do in the event that our ways do not work.
Ways to repair the touch screen of your Wiko VIEW PRIME in the event that it does not work anymore?
Make sure the Wiko VIEW PRIME screen is clean
One of the first things to do when the touch screen of your Wiko VIEW PRIME no longer works is to check if the screen is clean. Indeed, it may happen that a simple dirt or stain causes the touch screen of the telephone to malfunction. You need to clean the screen of your Wiko VIEW PRIME before attempting to use touch. In cases where it still does not work, you may go to the next step.
Force restart of your Wiko VIEW PRIME
When touch screen does not function, sometimes the solution is to restart the Wiko VIEW PRIME. However without the touch screen, it is not necessarily simple to restart the phone. That is why we advise you to do a forced restart. To achieve this, you have to hold down the POWER button and the Volume Down button for 7 seconds.
Turn off the SD card from your Wiko VIEW PRIME
If your screen is not damaged, it may happen that this is an app that’s problematic. Indeed, it can happen that an app comes into conflict with a function of your Wiko VIEW PRIME and sometimes make malfunction the touch of the phone. So, in the event you remove the SD card , you will be capable to see in case it is an app that’s at the root of the problem. In cases where this is not the circumstance, you may proceed to the next step.
Turn off the protective film when you have one
A poorly positioned or worn protective film can sometimes cause touch screen malfunctions. To be certain that the problem does not be caused by there, we advise you to remove the protection of your screen.
What if the touch screen of your Wiko VIEW PRIME still does not function?
Reset the Wiko VIEW PRIME
In case you have tried all the prior steps and the touch screen of your Wiko VIEW PRIME still does not function, we advise you to reset your Wiko VIEW PRIME. Indeed, it sometimes occurs that a reset of the cellphone makes the touch screen function function again. If you do not know how you can reset the cellphone, you may read our tuto: how you can reset your Wiko VIEW PRIME
Make use of the brand’s after sales service
In cases where still nothing is carried out, it is that the problem surely comes from the hardware. In this circumstance, we advise you to operate the warranty in case it is still likely. If this is not the circumstance, you may bring your Wiko VIEW PRIME in a specialized shop or utilize the after-sales service of the brand.
