The touch screen of my Wiko Tommy 2 does not work anymore

Sometimes the touch screen of your Wiko Tommy 2 does not work anymore. Indeed, if you have dropped, if the touch screen has cracked, it may happen that the touch of Wiko Tommy 2 no longer functions at all. However without the touch of your cellphone, it’s incredibly difficult to do anything. That is why we decided to make this little tutorial to repair the touch of your Wiko Tommy 2. We will see at first what are the different tips to fix the touch screen of your Wiko Tommy 2. We will see in a second time what you need to do if our approaches do not work.touch-screen-does-not-work-wiko-tommy-2

Tips on how to repair the touch screen of your Wiko Tommy 2 if it does not work anymore?

Make sure the Wiko Tommy 2 screen is clean

One of the first things to do once the touch screen of your Wiko Tommy 2 no longer works is to test if the screen is clean. Certainly, it may happen that a simple dirt or stain causes the touch screen of the mobile to malfunction. You will need to clean the screen of your Wiko Tommy 2 before attempting to use touch. In cases where it still does not work, you can actually go to the next step.

Force restart of your Wiko Tommy 2

When touch screen does not function, in some cases the solution is to restart the Wiko Tommy 2. However without the touch screen, it’s not necessarily easy to restart the phone. That is why we advise you to do a forced restart. To do this, you should hold down the POWER button and the Volume Down button for 7 seconds.

Remove the SD card from your Wiko Tommy 2

If your screen is not damaged, it can happen that this is an app that is problematic. Indeed, it may happen that an app comes into conflict with a function of your Wiko Tommy 2 and in some cases make malfunction the touch of the phone. So, in case you turn off the SD card , you will have the ability to see if it is an app that is at the root of the problem. In cases where this is not the case, you can actually proceed to the next step.

Remove the protective film if you have one

A poorly positioned or worn protective film may in some cases cause touch screen malfunctions. To be sure that the situation does not result from there, we recommend you to turn off the security of your screen.

What if the touch screen of your Wiko Tommy 2 still does not function?

Reset the Wiko Tommy 2

When you have tried all the prior steps and the touch screen of your Wiko Tommy 2 still does not function, we advise you to reset your Wiko Tommy 2. Certainly, it in some cases happens that a reset of the smartphone makes the touch screen function function again. If you do not know how to reset the mobile phone, you can actually read our article: how to reset your Wiko Tommy 2

Make use of the brand’s after sales service

In cases where still nothing is carried out, it’s that the situation surely originates from the hardware. In this case, we recommend you to operate the warranty if it is still likely. If this is not the case, you can actually bring your Wiko Tommy 2 in a specialized store or use the after-sales service of the brand.