The touch screen of my Wiko Stairway does not work anymore

Occasionally the touch screen of your Wiko Stairway does not work anymore. Indeed, when you have dropped, whenever the touch screen has cracked, it can happen that the touch of Wiko Stairway no longer functions at all. But without the touch of your phone, it’s very difficult to do anything. That’s why we decided to make this small article to repair the touch of your Wiko Stairway. We will 1st see what are the different tips to fix the touch screen of your Wiko Stairway. We will see secondly what you must do whenever our methods do not work.touch-screen-does-not-work-Wiko-Stairway

Ways to repair the touch screen of your Wiko Stairway whenever it does not work anymore?

Make sure the Wiko Stairway screen is clean

1 of the initially things to do once the touch screen of your Wiko Stairway no longer works is to check if the screen is clean. Indeed, it may happen that a basic dirt or stain causes the touch screen of the telephone to malfunction. You have to clean the screen of your Wiko Stairway before attempting to use touch. If it still does not work, you can go to the next step.

Force restart of your Wiko Stairway

When touch screen does not work, oftentimes the method is to restart the Wiko Stairway. But without the touch screen, it’s not necessarily easy to restart the phone. That’s why we advise you to do a forced restart. To get this done, you have to hold down the POWER button and the Volume Down button for 7 seconds.

Remove the SD card from your Wiko Stairway

If your screen is not damaged, it might happen that this is an application that is problematic. Indeed, it can happen that an application comes into conflict with a function of your Wiko Stairway and oftentimes make malfunction the touch of the phone. So, in the event you turn off the SD card , you will have the ability to learn about when it is an application that is at the root of the problem. If this is not the case, you can proceed to the next step.

Remove the protective film when you have one

A poorly positioned or worn protective film can oftentimes cause touch screen malfunctions. To be sure that the problem does not be caused by there, we advise you to turn off the protection of your screen.

What if the touch screen of your Wiko Stairway still does not work?

Reset the Wiko Stairway

If you have tried all the previous steps and the touch screen of your Wiko Stairway still does not work, we advise you to reset your Wiko Stairway. Indeed, it oftentimes happens that a reset of the telephone makes the touch screen function work again. If you don’t know ways to reset the mobile phone, you can read our article: ways to reset your Wiko Stairway

Make use of the brand’s just after sales service

If still nothing is done, it’s that the problem surely originates from the hardware. In this case, we advise you to operate the warranty when it is still possible. If this is not the case, you can bring your Wiko Stairway in a specialized store or use the after-sales service of the brand.