The touch screen of my Sony Xperia XZ does not work anymore

Oftentimes the touch screen of your Sony Xperia XZ doesn’t work anymore. Indeed, if you have dropped, in cases where the touch screen has cracked, it may happen that the touch of Sony Xperia XZ no longer works at all. However without the touch of your telephone, it’s extremely challenging to do anything. That’s why we therefore decided to make this little guide to fix the touch of your Sony Xperia XZ. We will initially see what are the diverse tips to fix the touch screen of your Sony Xperia XZ. We will see on the other hand what you need to do in cases where our solutions do not work.touch-screen-does-not-work-Sony-Xperia-XZ

Tips on how to repair the touch screen of your Sony Xperia XZ in cases where it doesn’t work anymore?

Make sure the Sony Xperia XZ screen is clean

1 of the first things to do when ever the touch screen of your Sony Xperia XZ no longer works is to check if the screen is clean. Certainly, it may happen that a simple dirt or stain causes the touch screen of the mobile to malfunction. You will need to clean the screen of your Sony Xperia XZ before attempting to use touch. In the event that it still doesn’t work, you may go to the next step.

Force restart of your Sony Xperia XZ

When touch screen doesn’t work, in some cases the technique is to restart the Sony Xperia XZ. However without the touch screen, it’s not necessarily easy to restart the phone. That’s why we advise you to do a forced restart. To do this, you need to hold down the POWER button and the Volume Down button for 7 seconds.

Turn off the SD card from your Sony Xperia XZ

If your screen is not damaged, it can happen that this is an application that’s problematic. Indeed, it may happen that an application comes into conflict with a function of your Sony Xperia XZ and in some cases make malfunction the touch of the phone. Thus, in case you turn off the SD card , you will have the capacity to learn about if it is an application that’s at the root of the problem. In the event that this is not the circumstance, you may proceed to the next step.

Turn off the protective film if you have one

A poorly positioned or worn protective film may in some cases cause touch screen malfunctions. To be sure that the issue doesn’t be caused by there, we advise you to turn off the security of your screen.

What if the touch screen of your Sony Xperia XZ still doesn’t work?

Reset the Sony Xperia XZ

In case you have tried all the previous steps and the touch screen of your Sony Xperia XZ still doesn’t work, we advise you to reset your Sony Xperia XZ. Certainly, it in some cases happens that a reset of the smartphone makes the touch screen function work again. If you have no idea how you can reset the telephone, you may read our article: how you can reset your Sony Xperia XZ

Utilize the brand’s after sales service

In the event that still nothing is done, it’s that the issue surely originates from the hardware. In this circumstance, we advise you to operate the warranty if it is still possible. If this is not the circumstance, you may bring your Sony Xperia XZ in a specialized shop or use the after-sales service of the brand.