Oftentimes the touch screen of your Samsung Galaxy J5 does not work anymore. Indeed, in case you have dropped, in the event that the touch screen has cracked, it may happen that the touch of Samsung Galaxy J5 no longer works at all. However without the touch of your telephone, it’s fairly challenging to do anything. That is why we therefore decided to make this little guide to solve the touch of your Samsung Galaxy J5. We will initially see what are the diverse tips to fix the touch screen of your Samsung Galaxy J5. We will see on the other hand what you need to do in the event that our solutions do not work.
How to repair the touch screen of your Samsung Galaxy J5 in the event that it does not work anymore?
Make sure the Samsung Galaxy J5 screen is clean
1 of the initially things to do once the touch screen of your Samsung Galaxy J5 no longer works is to test if the screen is clean. Certainly, it may happen that a basic dirt or stain causes the touch screen of the smartphone to malfunction. You have to clean the screen of your Samsung Galaxy J5 before attempting to use touch. In cases where it still does not work, you can actually go to the next step.
Force restart of your Samsung Galaxy J5
When touch screen does not function, in some cases the solution is to restart the Samsung Galaxy J5. However without the touch screen, it’s not necessarily easy to restart the phone. That is why we advise you to do a forced restart. To accomplish this, you will need to hold down the POWER button and the Volume Down button for 7 seconds.
Turn off the SD card from your Samsung Galaxy J5
If your screen is not damaged, it may happen that this is an app that’s problematic. Indeed, it can happen that an app comes into conflict with a function of your Samsung Galaxy J5 and in some cases make malfunction the touch of the phone. So, in case you remove the SD card , you will be capable to see when it is an app that’s at the root of the problem. In cases where this is not the case, you can actually proceed to the next step.
Turn off the protective film in case you have one
A poorly positioned or worn protective film can in some cases cause touch screen malfunctions. To be certain that the situation does not sourced from there, we recommend you to remove the protection of your screen.
What if the touch screen of your Samsung Galaxy J5 still does not function?
Reset the Samsung Galaxy J5
In case you have tried all the previous steps and the touch screen of your Samsung Galaxy J5 still does not function, we advise you to reset your Samsung Galaxy J5. Certainly, it in some cases happens that a reset of the phone makes the touch screen function function again. If you have no idea tips on how to reset the mobile, you can actually read our tutorial: tips on how to reset your Samsung Galaxy J5
Make use of the brand’s just after sales service
In cases where still nothing is completed, it’s that the situation surely comes from the hardware. In this case, we recommend you to operate the warranty when it is still likely. If this is not the case, you can actually bring your Samsung Galaxy J5 in a specialized shop or make use of the after-sales service of the brand.
