The touch screen of my Samsung Galaxy J5 2017 does not work anymore

Oftentimes the touch screen of your Samsung Galaxy J5 2017 does not work anymore. Indeed, when you have dropped, in the event that the touch screen has cracked, it may happen that the touch of Samsung Galaxy J5 2017 no longer works at all. However without the touch of your mobile phone, it is fairly complicated to do anything. That is why we made the decision to make this little guide to fix the touch of your Samsung Galaxy J5 2017. We will initially see what are the diverse tips to repair the touch screen of your Samsung Galaxy J5 2017. We will see on the other hand what you have to do in the event that our techniques do not work.touch-screen-does-not-work-samsung-galaxy-j5-2017

Ways to repair the touch screen of your Samsung Galaxy J5 2017 in the event that it does not work anymore?

Make sure the Samsung Galaxy J5 2017 screen is clean

One of the initially things to do when the touch screen of your Samsung Galaxy J5 2017 no longer works is to test if the screen is clean. In truth, it may happen that a simple dirt or stain causes the touch screen of the telephone to malfunction. You need to clean the screen of your Samsung Galaxy J5 2017 before attempting to use touch. In the event that it still does not work, you’re able to go to the next step.

Force restart of your Samsung Galaxy J5 2017

When touch screen does not work, occasionally the technique is to restart the Samsung Galaxy J5 2017. However without the touch screen, it is not necessarily simple to restart the phone. That is why we advise you to do a forced restart. To do this, you should hold down the POWER button and the Volume Down button for 7 seconds.

Turn off the SD card from your Samsung Galaxy J5 2017

If your screen is not damaged, it may possibly happen that this is an app that’s problematic. Indeed, it may happen that an app comes into conflict with a function of your Samsung Galaxy J5 2017 and occasionally make malfunction the touch of the phone. So, in case you turn off the SD card , you will be able to see when it is an app that’s at the root of the problem. In the event that this is not the circumstance, you’re able to proceed to the next step.

Turn off the protective film when you have one

A poorly positioned or worn protective film may occasionally cause touch screen malfunctions. To make sure that the issue does not originate from there, we recommend you to turn off the protection of your screen.

What if the touch screen of your Samsung Galaxy J5 2017 still does not work?

Reset the Samsung Galaxy J5 2017

In case you have tried all the prior steps and the touch screen of your Samsung Galaxy J5 2017 still does not work, we advise you to reset your Samsung Galaxy J5 2017. In truth, it occasionally happens that a reset of the smartphone makes the touch screen function work again. If you have no clue how to reset the mobile phone, you’re able to read our article: how to reset your Samsung Galaxy J5 2017

Make use of the brand’s just after sales service

In the event that still nothing is done, it is that the issue surely comes from the hardware. In this circumstance, we recommend you to operate the warranty when it is still possible. If this is not the circumstance, you’re able to bring your Samsung Galaxy J5 2017 in a specialized store or utilize the after-sales service of the brand.