The touch screen of my HUAWEI P20 Pro does not work anymore

Sometimes the touch screen of your HUAWEI P20 Pro does not work anymore. Indeed, in case you have dropped, if the touch screen has cracked, it can happen that the touch of HUAWEI P20 Pro no longer functions at all. However without the touch of your telephone, it’s very challenging to do anything. That’s why we decided to make this tiny guide to solve the touch of your HUAWEI P20 Pro. We will see at first what are the different tips to fix the touch screen of your HUAWEI P20 Pro. We will see secondly what you need to do if our approaches do not work.touch-screen-does-not-work-HUAWEI P20 Pro

How you can repair the touch screen of your HUAWEI P20 Pro if it does not work anymore?

Make sure the HUAWEI P20 Pro screen is clean

1 of the initially things to do when the touch screen of your HUAWEI P20 Pro no longer works is to check if the screen is clean. In fact, it may happen that a basic dirt or stain causes the touch screen of the phone to malfunction. You must clean the screen of your HUAWEI P20 Pro before attempting to use touch. In the event that it still does not work, you can go to the next step.

Force restart of your HUAWEI P20 Pro

When touch screen does not function, in some cases the technique is to restart the HUAWEI P20 Pro. However without the touch screen, it’s not necessarily simple to restart the phone. That’s why we advise you to do a forced restart. To accomplish this, you need to hold down the POWER button and the Volume Down button for 7 seconds.

Turn off the SD card from your HUAWEI P20 Pro

If your screen is not damaged, it might happen that this is an app that’s problematic. Indeed, it can happen that an app comes into conflict with a function of your HUAWEI P20 Pro and in some cases make malfunction the touch of the phone. So, in case you turn off the SD card , you will have the capacity to see when it is an app that’s at the root of the problem. In the event that this is not the case, you can proceed to the next step.

Turn off the protective film in case you have one

A poorly positioned or worn protective film can in some cases cause touch screen malfunctions. To make sure that the situation does not sourced from there, we recommend you to turn off the protection of your screen.

What if the touch screen of your HUAWEI P20 Pro still does not function?

Reset the HUAWEI P20 Pro

If you have tried all the prior steps and the touch screen of your HUAWEI P20 Pro still does not function, we advise you to reset your HUAWEI P20 Pro. In fact, it in some cases happens that a reset of the phone makes the touch screen function function again. If you do not know tips on how to reset the mobile, you can read our tuto: tips on how to reset your HUAWEI P20 Pro

Make use of the brand’s just after sales service

In the event that still nothing is completed, it’s that the situation surely comes from the hardware. In this case, we recommend you to operate the warranty when it is still likely. If this is not the case, you can bring your HUAWEI P20 Pro in a specialized store or use the after-sales service of the brand.