Occasionally the touch screen of your HTC U11 plus does not work anymore. Indeed, in case you have dropped, in cases where the touch screen has cracked, it may happen that the touch of HTC U11 plus no longer works at all. Nevertheless without the touch of your phone, it’s extremely challenging to do anything. That is why we made the decision to make this little guide to solve the touch of your HTC U11 plus. We will first of all see what are the different tips to fix the touch screen of your HTC U11 plus. We will see on the other hand what you need to do in cases where our approaches do not work.
How to repair the touch screen of your HTC U11 plus in cases where it does not work anymore?
Make sure the HTC U11 plus screen is clean
One of the first things to do when ever the touch screen of your HTC U11 plus no longer works is to test if the screen is clean. Actually, it may happen that a basic dirt or stain causes the touch screen of the phone to malfunction. You need to clean the screen of your HTC U11 plus before attempting to use touch. Whenever it still does not work, you can go to the next step.
Force restart of your HTC U11 plus
When touch screen does not work, oftentimes the solution is to restart the HTC U11 plus. Nevertheless without the touch screen, it’s not necessarily easy to restart the phone. That is why we advise you to do a forced restart. To achieve this, you have to hold down the POWER button and the Volume Down button for 7 seconds.
Turn off the SD card from your HTC U11 plus
If your screen is not damaged, it might happen that this is an app that’s problematic. Indeed, it may happen that an app comes into conflict with a function of your HTC U11 plus and oftentimes make malfunction the touch of the phone. So, in case you remove the SD card , you will be able to see in case it is an app that’s at the root of the problem. Whenever this is not the case, you can proceed to the next step.
Turn off the protective film in case you have one
A poorly positioned or worn protective film may oftentimes cause touch screen malfunctions. To be sure that the situation does not originate from there, we recommend you to remove the security of your screen.
What if the touch screen of your HTC U11 plus still does not work?
Reset the HTC U11 plus
In case you have tried all the previous steps and the touch screen of your HTC U11 plus still does not work, we advise you to reset your HTC U11 plus. Actually, it oftentimes happens that a reset of the mobile phone makes the touch screen function work again. If you don’t know the right way to reset the phone, you can read our tuto: the right way to reset your HTC U11 plus
Utilize the brand’s after sales service
Whenever still nothing is done, it’s that the situation surely originates from the hardware. In this case, we recommend you to operate the warranty in case it is still likely. If this is not the case, you can bring your HTC U11 plus in a specialized store or use the after-sales service of the brand.
