The touch screen of my Fairphone 2 does not work anymore

From time to time the touch screen of your Fairphone 2 doesn’t work anymore. Indeed, if you have dropped, if the touch screen has cracked, it may happen that the touch of Fairphone 2 no longer functions at all. But without the touch of your telephone, it’s incredibly difficult to do anything. That is why we decided to make this little article to fix the touch of your Fairphone 2. We will first of all see what are the different tips to fix the touch screen of your Fairphone 2. We will see on the other hand what you need to do if our approaches do not work.touch-screen-does-not-work-Fairphone-2

How to repair the touch screen of your Fairphone 2 if it doesn’t work anymore?

Make sure the Fairphone 2 screen is clean

1 of the initially things to do when the touch screen of your Fairphone 2 no longer works is to test if the screen is clean. Certainly, it may happen that a simple dirt or stain causes the touch screen of the telephone to malfunction. You need to clean the screen of your Fairphone 2 before attempting to use touch. In cases where it still doesn’t work, you can go to the next step.

Force restart of your Fairphone 2

When touch screen doesn’t function, sometimes the way is to restart the Fairphone 2. But without the touch screen, it’s not necessarily easy to restart the phone. That is why we advise you to do a forced restart. To achieve this, you need to hold down the POWER button and the Volume Down button for 7 seconds.

Turn off the SD card from your Fairphone 2

If your screen is not damaged, it may happen that this is an app that’s problematic. Indeed, it can happen that an app comes into conflict with a function of your Fairphone 2 and sometimes make malfunction the touch of the phone. So, if you turn off the SD card , you will have the ability to learn about when it is an app that’s at the root of the problem. In cases where this is not the circumstance, you can proceed to the next step.

Turn off the protective film if you have one

A poorly positioned or worn protective film can sometimes cause touch screen malfunctions. To be certain that the issue doesn’t result from there, we advise you to turn off the protection of your screen.

What if the touch screen of your Fairphone 2 still doesn’t function?

Reset the Fairphone 2

If you have tried all the prior steps and the touch screen of your Fairphone 2 still doesn’t function, we advise you to reset your Fairphone 2. Certainly, it sometimes happens that a reset of the cellphone makes the touch screen function function again. If you don’t know how you can reset the telephone, you can read our article: how you can reset your Fairphone 2

Use the brand’s just after sales service

In cases where still nothing is completed, it’s that the issue surely originates from the hardware. In this circumstance, we advise you to operate the warranty when it is still possible. If this is not the circumstance, you can bring your Fairphone 2 in a specialized shop or make use of the after-sales service of the brand.