The touch screen of my BQ Aquaris E5 does not work anymore

From time to time the touch screen of your BQ Aquaris E5 does not work anymore. Indeed, when you have dropped, if the touch screen has cracked, it may happen that the touch of BQ Aquaris E5 no longer functions at all. Nevertheless without the touch of your phone, it’s extremely complicated to do anything. That’s why we therefore decided to make this little tutorial to solve the touch of your BQ Aquaris E5. We will see at first what are the different tips to fix the touch screen of your BQ Aquaris E5. We will see in a second time what you need to do if our ways do not work.touch-screen-does-not-work-BQ-Aquaris-E5

Ways to repair the touch screen of your BQ Aquaris E5 if it does not work anymore?

Make sure the BQ Aquaris E5 screen is clean

1 of the first of all things to do once the touch screen of your BQ Aquaris E5 no longer works is to test if the screen is clean. Actually, it may happen that a simple dirt or stain causes the touch screen of the phone to malfunction. You have to clean the screen of your BQ Aquaris E5 before attempting to use touch. Whenever it still does not work, you may go to the next step.

Force restart of your BQ Aquaris E5

When touch screen does not function, oftentimes the way is to restart the BQ Aquaris E5. Nevertheless without the touch screen, it’s not necessarily simple to restart the phone. That’s why we advise you to do a forced restart. To do this, you should hold down the POWER button and the Volume Down button for 7 seconds.

Remove the SD card from your BQ Aquaris E5

If your screen is not damaged, it might happen that this is an application that’s problematic. Indeed, it may happen that an application comes into conflict with a function of your BQ Aquaris E5 and oftentimes make malfunction the touch of the phone. So, if you turn off the SD card , you will have the ability to learn about when it is an application that’s at the root of the problem. Whenever this is not the case, you may proceed to the next step.

Remove the protective film when you have one

A poorly positioned or worn protective film may oftentimes cause touch screen malfunctions. To be sure that the issue does not originate from there, we recommend you to turn off the security of your screen.

What if the touch screen of your BQ Aquaris E5 still does not function?

Reset the BQ Aquaris E5

If you have tried all the prior steps and the touch screen of your BQ Aquaris E5 still does not function, we advise you to reset your BQ Aquaris E5. Actually, it oftentimes happens that a reset of the telephone makes the touch screen function function again. If you do not know tips on how to reset the mobile, you may read our content: tips on how to reset your BQ Aquaris E5

Utilize the brand’s after sales service

Whenever still nothing is completed, it’s that the issue surely comes from the hardware. In this case, we recommend you to operate the warranty when it is still possible. If this is not the case, you may bring your BQ Aquaris E5 in a specialized shop or use the after-sales service of the brand.