Sometimes the touch screen of your Blackview BV9700 Pro doesn’t work anymore. Indeed, if you have dropped, if the touch screen has cracked, it may possibly happen that the touch of Blackview BV9700 Pro no longer works at all. Nevertheless without the touch of your mobile phone, it is very challenging to do anything. That is why we decided to make this little tutorial to solve the touch of your Blackview BV9700 Pro. We will initially see what are the diverse tips to fix the touch screen of your Blackview BV9700 Pro. We will see on the other hand what you have to do if our solutions do not work.
Tips on how to repair the touch screen of your Blackview BV9700 Pro if it doesn’t work anymore?
Make sure the Blackview BV9700 Pro screen is clean
One of the initially things to do when the touch screen of your Blackview BV9700 Pro no longer works is to check if the screen is clean. Actually, it may happen that a basic dirt or stain causes the touch screen of the mobile phone to malfunction. You should clean the screen of your Blackview BV9700 Pro before attempting to use touch. Whenever it still doesn’t work, you can go to the next step.
Force restart of your Blackview BV9700 Pro
When touch screen doesn’t work, oftentimes the technique is to restart the Blackview BV9700 Pro. Nevertheless without the touch screen, it is not necessarily simple to restart the phone. That is why we advise you to do a forced restart. To do this, you will need to hold down the POWER button and the Volume Down button for 7 seconds.
Turn off the SD card from your Blackview BV9700 Pro
If your screen is not damaged, it can happen that this is an app that is problematic. Indeed, it may happen that an app comes into conflict with a function of your Blackview BV9700 Pro and oftentimes make malfunction the touch of the phone. Thus, in case you remove the SD card , you will be capable to learn about in case it is an app that is at the root of the problem. Whenever this is not the circumstance, you can proceed to the next step.
Turn off the protective film if you have one
A poorly positioned or worn protective film may oftentimes cause touch screen malfunctions. To be certain that the trouble doesn’t originate from there, we recommend you to remove the protection of your screen.
What if the touch screen of your Blackview BV9700 Pro still doesn’t work?
Reset the Blackview BV9700 Pro
When you have tried all the previous steps and the touch screen of your Blackview BV9700 Pro still doesn’t work, we advise you to reset your Blackview BV9700 Pro. Actually, it oftentimes happens that a reset of the telephone makes the touch screen function work again. If you have no clue the right way to reset the mobile, you can read our tuto: the right way to reset your Blackview BV9700 Pro
Use the brand’s after sales service
Whenever still nothing is carried out, it is that the trouble surely originates from the hardware. In this circumstance, we recommend you to operate the warranty in case it is still possible. If this is not the circumstance, you can bring your Blackview BV9700 Pro in a specialized store or make use of the after-sales service of the brand.
