The touch screen of my Blackview BV9600 Pro does not work anymore

Sometimes the touch screen of your Blackview BV9600 Pro does not work anymore. Indeed, when you have dropped, in cases where the touch screen has cracked, it can happen that the touch of Blackview BV9600 Pro no longer functions at all. However without the touch of your cellphone, it is very difficult to do anything. That’s why we made the decision to make this tiny guide to fix the touch of your Blackview BV9600 Pro. We will 1st see what are the diverse tips to repair the touch screen of your Blackview BV9600 Pro. We will see on the other hand what you need to do in cases where our approaches do not work.touch-screen-does-not-work-blackview-bv9600-pro

The right way to repair the touch screen of your Blackview BV9600 Pro in cases where it does not work anymore?

Make sure the Blackview BV9600 Pro screen is clean

1 of the first things to do when the touch screen of your Blackview BV9600 Pro no longer works is to test if the screen is clean. Indeed, it may happen that a basic dirt or stain causes the touch screen of the mobile phone to malfunction. You will need to clean the screen of your Blackview BV9600 Pro before attempting to use touch. If perhaps it still does not work, you can actually go to the next step.

Force restart of your Blackview BV9600 Pro

When touch screen does not work, oftentimes the way is to restart the Blackview BV9600 Pro. However without the touch screen, it is not necessarily simple to restart the phone. That’s why we advise you to do a forced restart. To accomplish this, you need to hold down the POWER button and the Volume Down button for 7 seconds.

Remove the SD card from your Blackview BV9600 Pro

If your screen is not damaged, it may happen that this is an application that is problematic. Indeed, it may happen that an application comes into conflict with a function of your Blackview BV9600 Pro and oftentimes make malfunction the touch of the phone. So, in the event you turn off the SD card , you will have the capacity to learn about in case it is an application that is at the root of the problem. If perhaps this is not the case, you can actually proceed to the next step.

Remove the protective film when you have one

A poorly positioned or worn protective film may oftentimes cause touch screen malfunctions. To be sure that the issue does not come from there, we recommend you to turn off the protection of your screen.

What if the touch screen of your Blackview BV9600 Pro still does not work?

Reset the Blackview BV9600 Pro

In case you have tried all the prior steps and the touch screen of your Blackview BV9600 Pro still does not work, we advise you to reset your Blackview BV9600 Pro. Indeed, it oftentimes occurs that a reset of the smartphone makes the touch screen function work again. If you do not know how you can reset the mobile, you can actually read our tutorial: how you can reset your Blackview BV9600 Pro

Make use of the brand’s just after sales service

If perhaps still nothing is done, it is that the issue surely comes from the hardware. In this case, we recommend you to operate the warranty in case it is still likely. If this is not the case, you can actually bring your Blackview BV9600 Pro in a specialized shop or use the after-sales service of the brand.