At times the touch screen of your Blackview BV9500 Pro does not work anymore. Indeed, in case you have dropped, whenever the touch screen has cracked, it can happen that the touch of Blackview BV9500 Pro no longer functions at all. However without the touch of your mobile phone, it’s very challenging to do anything. That is why we decided to make this little guide to solve the touch of your Blackview BV9500 Pro. We will first of all see what are the diverse tips to repair the touch screen of your Blackview BV9500 Pro. We’ll see in a second time what you have to do whenever our approaches do not work.
Tips on how to repair the touch screen of your Blackview BV9500 Pro whenever it does not work anymore?
Make sure the Blackview BV9500 Pro screen is clean
One of the initially things to do when the touch screen of your Blackview BV9500 Pro no longer works is to test if the screen is clean. Actually, it may happen that a basic dirt or stain causes the touch screen of the mobile to malfunction. You will need to clean the screen of your Blackview BV9500 Pro before attempting to use touch. In cases where it still does not work, you may go to the next step.
Force restart of your Blackview BV9500 Pro
When touch screen does not work, occasionally the solution is to restart the Blackview BV9500 Pro. However without the touch screen, it’s not necessarily simple to restart the phone. That is why we advise you to do a forced restart. To do this, you will need to hold down the POWER button and the Volume Down button for 7 seconds.
Turn off the SD card from your Blackview BV9500 Pro
If your screen is not damaged, it may possibly happen that this is an application that’s problematic. Indeed, it may happen that an application comes into conflict with a function of your Blackview BV9500 Pro and occasionally make malfunction the touch of the phone. So, in the event you remove the SD card , you will be capable to see in case it is an application that’s at the root of the problem. In cases where this is not the case, you may proceed to the next step.
Turn off the protective film in case you have one
A poorly positioned or worn protective film may occasionally cause touch screen malfunctions. To make sure that the problem does not result from there, we advise you to remove the security of your screen.
What if the touch screen of your Blackview BV9500 Pro still does not work?
Reset the Blackview BV9500 Pro
If you have tried all the previous steps and the touch screen of your Blackview BV9500 Pro still does not work, we advise you to reset your Blackview BV9500 Pro. Actually, it occasionally happens that a reset of the telephone makes the touch screen function work again. If you have no idea ways to reset the mobile phone, you may read our tutorial: ways to reset your Blackview BV9500 Pro
Use the brand’s just after sales service
In cases where still nothing is done, it’s that the problem surely comes from the hardware. In this case, we advise you to operate the warranty in case it is still likely. If this is not the case, you may bring your Blackview BV9500 Pro in a specialized shop or make use of the after-sales service of the brand.
