Occasionally the touch screen of your Blackview A20 Pro doesn’t work anymore. Indeed, in case you have dropped, if the touch screen has cracked, it may happen that the touch of Blackview A20 Pro no longer works at all. But without the touch of your mobile, it is very difficult to do anything. That’s why we decided to make this little guide to fix the touch of your Blackview A20 Pro. We will first see what are the different tips to fix the touch screen of your Blackview A20 Pro. We will see in a second time what you have to do if our solutions do not work.
The right way to repair the touch screen of your Blackview A20 Pro if it doesn’t work anymore?
Make sure the Blackview A20 Pro screen is clean
1 of the first of all things to do when the touch screen of your Blackview A20 Pro no longer works is to test if the screen is clean. In truth, it may happen that a simple dirt or stain causes the touch screen of the mobile to malfunction. You will need to clean the screen of your Blackview A20 Pro before attempting to use touch. In cases where it still doesn’t work, you’re able to go to the next step.
Force restart of your Blackview A20 Pro
When touch screen doesn’t work, in some cases the solution is to restart the Blackview A20 Pro. But without the touch screen, it is not necessarily simple to restart the phone. That’s why we advise you to do a forced restart. To achieve this, you should hold down the POWER button and the Volume Down button for 7 seconds.
Turn off the SD card from your Blackview A20 Pro
If your screen is not damaged, it may possibly happen that this is an application that is problematic. Indeed, it may happen that an application comes into conflict with a function of your Blackview A20 Pro and in some cases make malfunction the touch of the phone. So, in case you turn off the SD card , you will be able to learn about if it is an application that is at the root of the problem. In cases where this is not the circumstance, you’re able to proceed to the next step.
Turn off the protective film in case you have one
A poorly positioned or worn protective film may in some cases cause touch screen malfunctions. To be certain that the problem doesn’t be caused by there, we recommend you to turn off the security of your screen.
What if the touch screen of your Blackview A20 Pro still doesn’t work?
Reset the Blackview A20 Pro
In case you have tried all the prior steps and the touch screen of your Blackview A20 Pro still doesn’t work, we advise you to reset your Blackview A20 Pro. In truth, it in some cases happens that a reset of the smartphone makes the touch screen function work again. If you do not know tips on how to reset the telephone, you’re able to read our tutorial: tips on how to reset your Blackview A20 Pro
Make use of the brand’s just after sales service
In cases where still nothing is carried out, it is that the problem surely originates from the hardware. In this circumstance, we recommend you to operate the warranty if it is still likely. If this is not the circumstance, you’re able to bring your Blackview A20 Pro in a specialized store or use the after-sales service of the brand.
