The touch screen of my Alcatel U5 does not work anymore

From time to time the touch screen of your Alcatel U5 does not work anymore. Indeed, when you have dropped, whenever the touch screen has cracked, it may possibly happen that the touch of Alcatel U5 no longer functions at all. Nevertheless without the touch of your phone, it’s extremely complicated to do anything. That is why we therefore decided to make this tiny tutorial to fix the touch of your Alcatel U5. We will first of all see what are the different tips to fix the touch screen of your Alcatel U5. We will see on the other hand what you need to do whenever our methods do not work.touch-screen-does-not-work-alcatel-u5

Ways to repair the touch screen of your Alcatel U5 whenever it does not work anymore?

Make sure the Alcatel U5 screen is clean

1 of the first things to do once the touch screen of your Alcatel U5 no longer works is to test if the screen is clean. In truth, it may happen that a basic dirt or stain causes the touch screen of the phone to malfunction. You need to clean the screen of your Alcatel U5 before attempting to use touch. Whenever it still does not work, you can go to the next step.

Force restart of your Alcatel U5

When touch screen does not work, at times the technique is to restart the Alcatel U5. Nevertheless without the touch screen, it’s not necessarily simple to restart the phone. That is why we advise you to do a forced restart. To accomplish this, you must hold down the POWER button and the Volume Down button for 7 seconds.

Remove the SD card from your Alcatel U5

If your screen is not damaged, it may possibly happen that this is an app that is problematic. Indeed, it may happen that an app comes into conflict with a function of your Alcatel U5 and at times make malfunction the touch of the phone. Thus, if you remove the SD card , you will be able to learn about when it is an app that is at the root of the problem. Whenever this is not the circumstance, you can proceed to the next step.

Remove the protective film when you have one

A poorly positioned or worn protective film may at times cause touch screen malfunctions. To be certain that the situation does not originate from there, we advise you to remove the protection of your screen.

What if the touch screen of your Alcatel U5 still does not work?

Reset the Alcatel U5

When you have tried all the previous steps and the touch screen of your Alcatel U5 still does not work, we advise you to reset your Alcatel U5. In truth, it at times happens that a reset of the phone makes the touch screen function work again. If you don’t know how you can reset the phone, you can read our article: how you can reset your Alcatel U5

Use the brand’s just after sales service

Whenever still nothing is carried out, it’s that the situation surely originates from the hardware. In this circumstance, we advise you to operate the warranty when it is still likely. If this is not the circumstance, you can bring your Alcatel U5 in a specialized shop or use the after-sales service of the brand.