Sometimes the touch screen of your Alcatel Pop 4 does not work anymore. Indeed, when you have dropped, in the event that the touch screen has cracked, it can happen that the touch of Alcatel Pop 4 no longer functions at all. Nevertheless without the touch of your telephone, it is extremely difficult to do anything. That’s why we therefore decided to make this small guide to repair the touch of your Alcatel Pop 4. We will initially see what are the diverse tips to fix the touch screen of your Alcatel Pop 4. We will see in a second time what you have to do in the event that our ways do not work.
How you can repair the touch screen of your Alcatel Pop 4 in the event that it does not work anymore?
Make sure the Alcatel Pop 4 screen is clean
1 of the 1st things to do when the touch screen of your Alcatel Pop 4 no longer works is to check if the screen is clean. Actually, it may happen that a simple dirt or stain causes the touch screen of the telephone to malfunction. You will need to clean the screen of your Alcatel Pop 4 before attempting to use touch. If perhaps it still does not work, you’re able to go to the next step.
Force restart of your Alcatel Pop 4
When touch screen does not function, sometimes the method is to restart the Alcatel Pop 4. Nevertheless without the touch screen, it is not necessarily easy to restart the phone. That’s why we advise you to do a forced restart. To do this, you have to hold down the POWER button and the Volume Down button for 7 seconds.
Turn off the SD card from your Alcatel Pop 4
If your screen is not damaged, it may happen that this is an application that’s problematic. Indeed, it may happen that an application comes into conflict with a function of your Alcatel Pop 4 and sometimes make malfunction the touch of the phone. Thus, if you remove the SD card , you will be able to learn about if it is an application that’s at the root of the problem. If perhaps this is not the case, you’re able to proceed to the next step.
Turn off the protective film when you have one
A poorly positioned or worn protective film may sometimes cause touch screen malfunctions. To be sure that the problem does not result from there, we advise you to remove the protection of your screen.
What if the touch screen of your Alcatel Pop 4 still does not function?
Reset the Alcatel Pop 4
When you have tried all the previous steps and the touch screen of your Alcatel Pop 4 still does not function, we advise you to reset your Alcatel Pop 4. Actually, it sometimes happens that a reset of the smartphone makes the touch screen function function again. If you have no idea how you can reset the telephone, you’re able to read our tuto: how you can reset your Alcatel Pop 4
Utilize the brand’s after sales service
If perhaps still nothing is carried out, it is that the problem surely originates from the hardware. In this case, we advise you to operate the warranty if it is still likely. If this is not the case, you’re able to bring your Alcatel Pop 4 in a specialized shop or utilize the after-sales service of the brand.
