The touch screen of my Alcatel OneTouch Pop C7 does not work anymore

Sometimes the touch screen of your Alcatel OneTouch Pop C7 does not work anymore. Indeed, in case you have dropped, in the event that the touch screen has cracked, it can happen that the touch of Alcatel OneTouch Pop C7 no longer works at all. However without the touch of your cellphone, it’s incredibly challenging to do anything. That’s why we decided to make this little guide to solve the touch of your Alcatel OneTouch Pop C7. We will first see what are the different tips to fix the touch screen of your Alcatel OneTouch Pop C7. We will see secondly what you have to do in the event that our techniques do not work.touch-screen-does-not-work-Alcatel-OneTouch-Pop-C7

How you can repair the touch screen of your Alcatel OneTouch Pop C7 in the event that it does not work anymore?

Make sure the Alcatel OneTouch Pop C7 screen is clean

1 of the first things to do once the touch screen of your Alcatel OneTouch Pop C7 no longer works is to check if the screen is clean. Indeed, it may happen that a basic dirt or stain causes the touch screen of the mobile to malfunction. You have to clean the screen of your Alcatel OneTouch Pop C7 before attempting to use touch. In cases where it still does not work, you may go to the next step.

Force restart of your Alcatel OneTouch Pop C7

When touch screen does not work, in some cases the method is to restart the Alcatel OneTouch Pop C7. However without the touch screen, it’s not necessarily simple to restart the phone. That’s why we advise you to do a forced restart. To achieve this, you should hold down the POWER button and the Volume Down button for 7 seconds.

Turn off the SD card from your Alcatel OneTouch Pop C7

If your screen is not damaged, it may happen that this is an application that’s problematic. Indeed, it may happen that an application comes into conflict with a function of your Alcatel OneTouch Pop C7 and in some cases make malfunction the touch of the phone. Thus, in the event you remove the SD card , you will have the ability to see when it is an application that’s at the root of the problem. In cases where this is not the case, you may proceed to the next step.

Turn off the protective film in case you have one

A poorly positioned or worn protective film may in some cases cause touch screen malfunctions. To be sure that the issue does not sourced from there, we recommend you to remove the security of your screen.

What if the touch screen of your Alcatel OneTouch Pop C7 still does not work?

Reset the Alcatel OneTouch Pop C7

When you have tried all the previous steps and the touch screen of your Alcatel OneTouch Pop C7 still does not work, we advise you to reset your Alcatel OneTouch Pop C7. Indeed, it in some cases occurs that a reset of the phone makes the touch screen function work again. If you don’t know the right way to reset the telephone, you may read our article: the right way to reset your Alcatel OneTouch Pop C7

Use the brand’s just after sales service

In cases where still nothing is done, it’s that the issue surely originates from the hardware. In this case, we recommend you to operate the warranty when it is still likely. If this is not the case, you may bring your Alcatel OneTouch Pop C7 in a specialized shop or utilize the after-sales service of the brand.