Oftentimes the touch screen of your Alcatel One Touch Pop C9 does not work anymore. Indeed, when you have dropped, in cases where the touch screen has cracked, it may possibly happen that the touch of Alcatel One Touch Pop C9 no longer works at all. Nevertheless without the touch of your cellphone, it is very complicated to do anything. That is why we made the decision to make this little guide to fix the touch of your Alcatel One Touch Pop C9. We will first see what are the diverse tips to fix the touch screen of your Alcatel One Touch Pop C9. We will see on the other hand what you must do in cases where our techniques do not work.
How to repair the touch screen of your Alcatel One Touch Pop C9 in cases where it does not work anymore?
Make sure the Alcatel One Touch Pop C9 screen is clean
1 of the initially things to do when the touch screen of your Alcatel One Touch Pop C9 no longer works is to test if the screen is clean. Indeed, it may happen that a basic dirt or stain causes the touch screen of the phone to malfunction. You will need to clean the screen of your Alcatel One Touch Pop C9 before attempting to use touch. If it still does not work, you may go to the next step.
Force restart of your Alcatel One Touch Pop C9
When touch screen does not function, in some cases the method is to restart the Alcatel One Touch Pop C9. Nevertheless without the touch screen, it is not necessarily simple to restart the phone. That is why we advise you to do a forced restart. To do this, you need to hold down the POWER button and the Volume Down button for 7 seconds.
Turn off the SD card from your Alcatel One Touch Pop C9
If your screen is not damaged, it can happen that this is an app that is problematic. Indeed, it can happen that an app comes into conflict with a function of your Alcatel One Touch Pop C9 and in some cases make malfunction the touch of the phone. Thus, if you remove the SD card , you will be capable to learn about if it is an app that is at the root of the problem. If this is not the circumstance, you may proceed to the next step.
Turn off the protective film when you have one
A poorly positioned or worn protective film can in some cases cause touch screen malfunctions. To make sure that the issue does not be caused by there, we advise you to remove the protection of your screen.
What if the touch screen of your Alcatel One Touch Pop C9 still does not function?
Reset the Alcatel One Touch Pop C9
When you have tried all the previous steps and the touch screen of your Alcatel One Touch Pop C9 still does not function, we advise you to reset your Alcatel One Touch Pop C9. Indeed, it in some cases happens that a reset of the mobile phone makes the touch screen function function again. If you have no idea tips on how to reset the mobile, you may read our tuto: tips on how to reset your Alcatel One Touch Pop C9
Use the brand’s just after sales service
If still nothing is completed, it is that the issue surely originates from the hardware. In this circumstance, we advise you to operate the warranty if it is still possible. If this is not the circumstance, you may bring your Alcatel One Touch Pop C9 in a specialized store or utilize the after-sales service of the brand.
