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Oftentimes the touch screen of your Alcatel One Touch Idol 4 does not work anymore. Indeed, in case you have dropped, whenever the touch screen has cracked, it can happen that the touch of Alcatel One Touch Idol 4 no longer works at all. However without the touch of your cellphone, it’s fairly difficult to do anything. That’s why we decided to make this tiny article to repair the touch of your Alcatel One Touch Idol 4. We will see at first what are the diverse tips to fix the touch screen of your Alcatel One Touch Idol 4. We will see in a second time what you must do whenever our solutions do not work.touch-screen-does-not-work-Alcatel-One-Touch-Idol-4

Ways to repair the touch screen of your Alcatel One Touch Idol 4 whenever it does not work anymore?

Make sure the Alcatel One Touch Idol 4 screen is clean

1 of the first things to do once the touch screen of your Alcatel One Touch Idol 4 no longer works is to check if the screen is clean. Actually, it may happen that a basic dirt or stain causes the touch screen of the mobile phone to malfunction. You will need to clean the screen of your Alcatel One Touch Idol 4 before attempting to use touch. In cases where it still does not work, you can go to the next step.

Force restart of your Alcatel One Touch Idol 4

When touch screen does not function, at times the solution is to restart the Alcatel One Touch Idol 4. However without the touch screen, it’s not necessarily easy to restart the phone. That’s why we advise you to do a forced restart. To accomplish this, you have to hold down the POWER button and the Volume Down button for 7 seconds.

Remove the SD card from your Alcatel One Touch Idol 4

If your screen is not damaged, it may possibly happen that this is an app that is problematic. Indeed, it may happen that an app comes into conflict with a function of your Alcatel One Touch Idol 4 and at times make malfunction the touch of the phone. So, if you turn off the SD card , you will have the capacity to see if it is an app that is at the root of the problem. In cases where this is not the circumstance, you can proceed to the next step.

Remove the protective film in case you have one

A poorly positioned or worn protective film may at times cause touch screen malfunctions. To make sure that the issue does not result from there, we recommend you to turn off the security of your screen.

What if the touch screen of your Alcatel One Touch Idol 4 still does not function?

Reset the Alcatel One Touch Idol 4

When you have tried all the prior steps and the touch screen of your Alcatel One Touch Idol 4 still does not function, we advise you to reset your Alcatel One Touch Idol 4. Actually, it at times happens that a reset of the mobile phone makes the touch screen function function again. If you have no clue how you can reset the mobile phone, you can read our content: how you can reset your Alcatel One Touch Idol 4

Make use of the brand’s just after sales service

In cases where still nothing is completed, it’s that the issue surely originates from the hardware. In this circumstance, we recommend you to operate the warranty if it is still possible. If this is not the circumstance, you can bring your Alcatel One Touch Idol 4 in a specialized store or utilize the after-sales service of the brand.