From time to time the touch screen of your Alcatel One Touch Idol 3C doesn’t work anymore. Indeed, when you have dropped, whenever the touch screen has cracked, it may happen that the touch of Alcatel One Touch Idol 3C no longer functions at all. However without the touch of your phone, it is very difficult to do anything. That’s why we made the decision to make this little tutorial to repair the touch of your Alcatel One Touch Idol 3C. We will initially see what are the different tips to repair the touch screen of your Alcatel One Touch Idol 3C. We will see in a second time what you must do whenever our solutions do not work.
Ways to repair the touch screen of your Alcatel One Touch Idol 3C whenever it doesn’t work anymore?
Make sure the Alcatel One Touch Idol 3C screen is clean
One of the first of all things to do when ever the touch screen of your Alcatel One Touch Idol 3C no longer works is to check if the screen is clean. Indeed, it may happen that a simple dirt or stain causes the touch screen of the phone to malfunction. You have to clean the screen of your Alcatel One Touch Idol 3C before attempting to use touch. In the event that it still doesn’t work, you’re able to go to the next step.
Force restart of your Alcatel One Touch Idol 3C
When touch screen doesn’t work, in some cases the solution is to restart the Alcatel One Touch Idol 3C. However without the touch screen, it is not necessarily easy to restart the phone. That’s why we advise you to do a forced restart. To do this, you have to hold down the POWER button and the Volume Down button for 7 seconds.
Remove the SD card from your Alcatel One Touch Idol 3C
If your screen is not damaged, it might happen that this is an application that is problematic. Indeed, it can happen that an application comes into conflict with a function of your Alcatel One Touch Idol 3C and in some cases make malfunction the touch of the phone. Thus, in the event you turn off the SD card , you will be able to see in case it is an application that is at the root of the problem. In the event that this is not the case, you’re able to proceed to the next step.
Remove the protective film when you have one
A poorly positioned or worn protective film can in some cases cause touch screen malfunctions. To be sure that the situation doesn’t be caused by there, we advise you to turn off the security of your screen.
What if the touch screen of your Alcatel One Touch Idol 3C still doesn’t work?
Reset the Alcatel One Touch Idol 3C
If you have tried all the prior steps and the touch screen of your Alcatel One Touch Idol 3C still doesn’t work, we advise you to reset your Alcatel One Touch Idol 3C. Indeed, it in some cases occurs that a reset of the phone makes the touch screen function work again. If you do not know tips on how to reset the mobile, you’re able to read our tutorial: tips on how to reset your Alcatel One Touch Idol 3C
Make use of the brand’s after sales service
In the event that still nothing is completed, it is that the situation surely comes from the hardware. In this case, we advise you to operate the warranty in case it is still possible. If this is not the case, you’re able to bring your Alcatel One Touch Idol 3C in a specialized store or use the after-sales service of the brand.
