Occasionally the touch screen of your Alcatel One Touch Idol 2 doesn’t work anymore. Indeed, if you have dropped, in cases where the touch screen has cracked, it can happen that the touch of Alcatel One Touch Idol 2 no longer works at all. Nevertheless without the touch of your cellphone, it is extremely difficult to do anything. That’s why we decided to make this little tutorial to solve the touch of your Alcatel One Touch Idol 2. We will first see what are the diverse tips to repair the touch screen of your Alcatel One Touch Idol 2. We will see in a second time what you need to do in cases where our techniques do not work.
How you can repair the touch screen of your Alcatel One Touch Idol 2 in cases where it doesn’t work anymore?
Make sure the Alcatel One Touch Idol 2 screen is clean
1 of the 1st things to do when the touch screen of your Alcatel One Touch Idol 2 no longer works is to check if the screen is clean. Actually, it may happen that a simple dirt or stain causes the touch screen of the smartphone to malfunction. You must clean the screen of your Alcatel One Touch Idol 2 before attempting to use touch. Whenever it still doesn’t work, you can go to the next step.
Force restart of your Alcatel One Touch Idol 2
When touch screen doesn’t function, oftentimes the method is to restart the Alcatel One Touch Idol 2. Nevertheless without the touch screen, it is not necessarily easy to restart the phone. That’s why we advise you to do a forced restart. To accomplish this, you will need to hold down the POWER button and the Volume Down button for 7 seconds.
Remove the SD card from your Alcatel One Touch Idol 2
If your screen is not damaged, it might happen that this is an app that’s problematic. Indeed, it may happen that an app comes into conflict with a function of your Alcatel One Touch Idol 2 and oftentimes make malfunction the touch of the phone. So, if you remove the SD card , you will be able to learn about when it is an app that’s at the root of the problem. Whenever this is not the case, you can proceed to the next step.
Remove the protective film if you have one
A poorly positioned or worn protective film may oftentimes cause touch screen malfunctions. To make sure that the issue doesn’t originate from there, we recommend you to remove the protection of your screen.
What if the touch screen of your Alcatel One Touch Idol 2 still doesn’t function?
Reset the Alcatel One Touch Idol 2
In case you have tried all the prior steps and the touch screen of your Alcatel One Touch Idol 2 still doesn’t function, we advise you to reset your Alcatel One Touch Idol 2. Actually, it oftentimes happens that a reset of the phone makes the touch screen function function again. If you have no clue how to reset the cellphone, you can read our content: how to reset your Alcatel One Touch Idol 2
Make use of the brand’s just after sales service
Whenever still nothing is completed, it is that the issue surely comes from the hardware. In this case, we recommend you to operate the warranty when it is still possible. If this is not the case, you can bring your Alcatel One Touch Idol 2 in a specialized shop or use the after-sales service of the brand.
