The touch screen of my Alcatel One Touch Go Play does not work anymore

Oftentimes the touch screen of your Alcatel One Touch Go Play does not work anymore. Indeed, in case you have dropped, if perhaps the touch screen has cracked, it may happen that the touch of Alcatel One Touch Go Play no longer works at all. However without the touch of your mobile, it’s incredibly difficult to do anything. That is why we therefore decided to make this small article to solve the touch of your Alcatel One Touch Go Play. We will see at first what are the different tips to repair the touch screen of your Alcatel One Touch Go Play. We will see secondly what you need to do if perhaps our techniques do not work.touch-screen-does-not-work-Alcatel-One-Touch-Go-Play

Tips on how to repair the touch screen of your Alcatel One Touch Go Play if perhaps it does not work anymore?

Make sure the Alcatel One Touch Go Play screen is clean

1 of the first of all things to do when the touch screen of your Alcatel One Touch Go Play no longer works is to check if the screen is clean. In truth, it may happen that a simple dirt or stain causes the touch screen of the smartphone to malfunction. You need to clean the screen of your Alcatel One Touch Go Play before attempting to use touch. Whenever it still does not work, you can actually go to the next step.

Force restart of your Alcatel One Touch Go Play

When touch screen does not work, occasionally the solution is to restart the Alcatel One Touch Go Play. However without the touch screen, it’s not necessarily simple to restart the phone. That is why we advise you to do a forced restart. To do this, you need to hold down the POWER button and the Volume Down button for 7 seconds.

Remove the SD card from your Alcatel One Touch Go Play

If your screen is not damaged, it may happen that this is an app that’s problematic. Indeed, it can happen that an app comes into conflict with a function of your Alcatel One Touch Go Play and occasionally make malfunction the touch of the phone. Thus, in case you remove the SD card , you will be able to see when it is an app that’s at the root of the problem. Whenever this is not the case, you can actually proceed to the next step.

Remove the protective film in case you have one

A poorly positioned or worn protective film can occasionally cause touch screen malfunctions. To make sure that the problem does not be caused by there, we recommend you to remove the protection of your screen.

What if the touch screen of your Alcatel One Touch Go Play still does not work?

Reset the Alcatel One Touch Go Play

In case you have tried all the previous steps and the touch screen of your Alcatel One Touch Go Play still does not work, we advise you to reset your Alcatel One Touch Go Play. In truth, it occasionally occurs that a reset of the smartphone makes the touch screen function work again. If you do not know the right way to reset the cellphone, you can actually read our tutorial: the right way to reset your Alcatel One Touch Go Play

Utilize the brand’s after sales service

Whenever still nothing is done, it’s that the problem surely originates from the hardware. In this case, we recommend you to operate the warranty when it is still possible. If this is not the case, you can actually bring your Alcatel One Touch Go Play in a specialized shop or use the after-sales service of the brand.