Occasionally the touch screen of your Alcatel IDOL 5 doesn’t work anymore. Indeed, when you have dropped, if the touch screen has cracked, it may possibly happen that the touch of Alcatel IDOL 5 no longer functions at all. However without the touch of your telephone, it is very difficult to do anything. That is why we therefore decided to make this small tutorial to solve the touch of your Alcatel IDOL 5. We will see at first what are the different tips to repair the touch screen of your Alcatel IDOL 5. We will see on the other hand what you need to do if our solutions do not work.
Tips on how to repair the touch screen of your Alcatel IDOL 5 if it doesn’t work anymore?
Make sure the Alcatel IDOL 5 screen is clean
One of the 1st things to do when the touch screen of your Alcatel IDOL 5 no longer works is to check if the screen is clean. In fact, it may happen that a simple dirt or stain causes the touch screen of the mobile phone to malfunction. You should clean the screen of your Alcatel IDOL 5 before attempting to use touch. If perhaps it still doesn’t work, you can actually go to the next step.
Force restart of your Alcatel IDOL 5
When touch screen doesn’t function, sometimes the way is to restart the Alcatel IDOL 5. However without the touch screen, it is not necessarily simple to restart the phone. That is why we advise you to do a forced restart. To accomplish this, you need to hold down the POWER button and the Volume Down button for 7 seconds.
Remove the SD card from your Alcatel IDOL 5
If your screen is not damaged, it might happen that this is an application that’s problematic. Indeed, it can happen that an application comes into conflict with a function of your Alcatel IDOL 5 and sometimes make malfunction the touch of the phone. So, in the event you remove the SD card , you will have the capacity to learn about when it is an application that’s at the root of the problem. If perhaps this is not the case, you can actually proceed to the next step.
Remove the protective film when you have one
A poorly positioned or worn protective film can sometimes cause touch screen malfunctions. To be certain that the trouble doesn’t sourced from there, we recommend you to remove the protection of your screen.
What if the touch screen of your Alcatel IDOL 5 still doesn’t function?
Reset the Alcatel IDOL 5
If you have tried all the previous steps and the touch screen of your Alcatel IDOL 5 still doesn’t function, we advise you to reset your Alcatel IDOL 5. In fact, it sometimes occurs that a reset of the telephone makes the touch screen function function again. If you have no idea how you can reset the cellphone, you can actually read our tutorial: how you can reset your Alcatel IDOL 5
Use the brand’s after sales service
If perhaps still nothing is carried out, it is that the trouble surely comes from the hardware. In this case, we recommend you to operate the warranty when it is still likely. If this is not the case, you can actually bring your Alcatel IDOL 5 in a specialized shop or utilize the after-sales service of the brand.
